Custodial Supervisor (2718) - Citywide - (A00023)

Company Description

This is a Citywide Exam posting. Your application to this posting is an application to take a citywide exam. If you pass the exam, you will be emailed your score and ranking on the eligible candidate list. When a department has an open position with this job classification they will use this eligible list to hire for that position. Departments will contact candidates from this list to gauge interest

Learn more about the City’s hiring process here: https://careers.sf.gov/knowledge/process/

Specific information regarding this recruitment process is listed below:

• Application Opening: Monday, September 15, 2025
• Application Deadline: Interested applicants are encouraged to apply as soon as possible as this announcement will close at 5:00 PM (PST), on Friday, September 26, 2025.
• Compensation: $81,926.00 – $99,528.00
• Recruitment ID: CBT-2718-A00023

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

Job Description

Under direction, supervises assistant supervisors and a large group of custodial employees engaged in cleaning activities in large public buildings, other facilities, and surrounding areas at various sites, and performs related duties as required. The essential functions of the job include assigning and supervising activities of custodial staff; developing, updating and evaluating work and/or safety standards, policies and procedures; assisting in the development of the facility maintenance plan; maintaining personnel records and work schedules; evaluating subordinates' performance, and counseling, documenting, initiating, and participating in the disciplinary process; coordinating, planning, and supervising custodial operations for special events; communicating with staff, clients, vendors, and administrators; receiving, investigating, responding, and/or resolving complaints regarding custodial services; making field checks of assigned buildings and ensuring completion of work assignments; monitoring and/or participating in moving furniture and equipment; coordinating the distribution, requesting, requisitioning and/or maintaining inventory of janitorial supplies and equipment; and driving a motor vehicle to reach job sites to facilitate custodial operations.

1. Assigns and supervises assistant supervisors and a large group of custodians engaged in performing a variety of cleaning tasks in buildings and surrounding areas at various sites.
2. Requisitions and maintains inventory of janitorial supplies, materials and equipment; maintains records of usage manually or by using automated systems.
3. Maintains personnel, time, and vacation/holiday records and work schedules; prepares and evaluates time records and other related reports in order to ensure staffing needs and day to day operational needs.
4. Develops, updates, and evaluates work and/or safety standards, policies and procedures by inspecting the quality of custodial services in public buildings. This includes enforcement of work and/or safety standards, and suggesting alternative methods of cleaning for improvements, and conducting and/or overseeing safety training meetings.
5. Monitors and/or participates in furniture and equipment moving activities to prevent potential or actual safety hazards; completes industrial accident forms when necessary; responds or makes recommendations to emergency situations.
6. Makes field checks of buildings and other assigned areas to maintain standards of work performance and a satisfactory work progress; ensures quality, and scope of all completed work; inspects and secures public buildings.
7. Receives, investigates, responds, and/or resolves complaints regarding custodial services.
8. Evaluates the performance of subordinate staff; writes performance evaluations; counsels, documents, and initiates and participates in the disciplinary process to enforce departmental and City policies, procedures, and regulations.
9. Coordinates the operation and care of custodial tools and equipment; distributes and collects keys and equipment, and issues supplies to custodial employees.
10. Assists in the development of the facility maintenance plan and work schedules; inspects, verifies, and ensures completion of work assignments according to specifie