To Go Server, Server Assistant, Food Runner

To Go Server, Server Assistant, Food Runner

• Use proper phone etiquette.
•  Be able to answer guests' questions regarding restaurant menu, policies, directions, etc. 
• Know the menu and make recommendations, always getting guests to try new things. 
• Repeat orders back to customers and make sure dishes are put in correctly. 
• Pay attention to detail while inputting online orders into the computer. 
• Label all to go boxes with item names and any modifications. 
• Bag orders as they come up according to Stix's bagging procedure. 
• Greet customers promptly and politely as they come to pick up their orders. 
• Read the ticket back to customers and check bags in front of customers to make sure everything is right and meets their expectations. 
• Conscientiously process credit card payments and ensure each customer is paid out. 
• Open doors for customers as they leave and offer to help take bags to car. 
• Bag to go orders for servers. 
• Help run hot food to dine-in guests and make sure everything meets the customers' expectations. 
• Help team members as needed with refills, pre-bussing or anything else the customers need. 
• Keep the kitchen and to go area clean throughout the shift. 
• Help maintain restaurant cleanliness and follow food safety procedures. 
• Complete opening, running, and closing side-work as well as daily cleaning duties.