Senior Director, HR Technology & Operations

Who we are

DoubleVerify is a leading software platform for digital media measurement, data and analytics. DV’s mission is to be the definitive source of transparency and data-driven insights into the quality and effectiveness of digital advertising for the world’s largest brands, publishers and digital ad platforms. DV’s technology platform provides advertisers with consistent and unbiased data and analytics that can be used to optimize the quality and return on their digital ad investments. Since 2008, DV has helped hundreds of Fortune 500 companies gain the most from their media spend by delivering best in class solutions across the digital advertising ecosystem, helping to build a better industry. Learn more at www.doubleverify.com.

What you’ll do 

As the Senior Director, Global HR Operations & Technology, you will have the opportunity to lead DoubleVerify’s global HR operations and technology transformation, and redefine the existing strategy and operating model for HR processes, workflows, and systems. You will be accountable for the design, implementation, management, and optimization of HR processes and the rationalization of our HR tech stack (including the global implementation of a HRIS). This role requires a strategic thought leader with a hands-on approach, leading and facilitating the planning/execution of multiple HR functions; including critical short and long term projects. The ideal candidate is a strong leader, highly collaborative, accustomed to work in a fast-paced matrixed environment and has experience in designing efficient HR processes and operations. They would also have experience leading an organization through global transformation, a talent for analyzing complex data, and solving problems with data as justification and rationale.

This role is a people leader reporting to the VP, Talent Management, HR Operations & Technology. Your responsibilities will fall into these key areas: 

Technical:

• Formulate and drive the long-term vision and the strategy for the HR Operations and Technology COE with a focus on employee experience, efficiencies, SLAs, reporting, and accuracy. Continually assess the department’s long-term vision and short-term initiatives to ensure alignment with the organization’s mission and goals. 
• Disrupt status quo and identify process and compliance improvement opportunities. Responsible for process improvement, including evaluating existing systems and procedures, providing recommendations for changes and improvements, and implementing changes (there will be some immediate process improvement required with a focus on scaling and moving to a global operating model). Identify opportunities for automation and reduction of manual processes and partner with teams on implementation of solutions. 
• Perform regular business process reviews to make ongoing suggestions and create action plans.
• Own and execute a vision to iterate on our already robust investments in talent systems. Establish a strategy for our HR tech stack. 
• Project lead on global HR tech transformation and HRIS transition/implementation.
• Build and scale infrastructure to support global HRIS administration, on-boarding, off-boarding, and other important moments along the employee lifecycle.
• Drive the HR people analytics strategy and delivery. Analyze, design, and build new custom reports and dashboards relating to multiple objects and data transformations in partnership with in-house Business Intelligence team and HR peers. 
• Advise the VP and CHRO on both strategic and tactical matters as needed.
• Own global, statutory compliance and SOX/public-ready/GDPR internal controls and processes for all people related matters. Ensures that all company related administrative forms, reports, processes, and audits are completed accurately, timely and in compliance with relevant local, state, federal and provincial regulations for audits and compliance.
• In partnership with HR Compliance lead, ensure compliance with Company policy, procedures and employment laws. Manages the administration of policies and procedures to ensure compliance with local, state and federal regulations and corporate policies.
• Stay abreast of relevant regulations and policy requirements, ensuring service processes are compliant.

Leadership:

• Hire and lead exceptional talent on your own team with a strong passion to nurture, mentor and grow their careers.
• Lead a high-performing team with a culture of accountability that ensures delivery of timely and quality services that meet Service Level Agreements.
• Accountable for creating, fostering, managing, and maintaining an environment of positive employee relations, which drives employee engagement and inclusion.

• Ensure the HR Operations and Technology vi