(DoD SkillBridge) Spacecraft Operations Technician

Position Description

Serco is proud to support transitioning service members through our partnership with the DoD SkillBridge program. We are seeking a Spacecraft Operations Technician to join our team supporting the FROST program at Schriever AFB in Colorado Springs, CO. This opportunity provides hands-on experience in satellite operations, serving as a bridge between your military service and a potential civilian career in space systems engineering.

 

In this role, you will:

• Support satellite operations including testing and on-console activities during launch, early orbit, and long-term mission phases.
• Plan, configure, and monitor ground communications and execute satellite pass plans.
• Review and interpret telemetry, report anomalies, and advise leadership on recovery actions.
• Establish and manage data, messaging, and voice communications across multiple satellite systems.
• Monitor and configure system displays for hardware and software in real-time environments.
• Troubleshoot end-to-end communication and system anomalies, escalating as necessary.
• Generate documentation including downtime reports and participate in engineering reviews and problem boards.
• Identify inefficiencies and recommend improvements for operations processes.

Qualifications

Qualifications:

• Level 2: High school diploma and 2 years of relevant experience OR Associate’s degree with 0 years of experience.
• Level 3: High school diploma and 4 years of experience OR Associate’s degree with 2 years of experience OR Bachelor’s degree with 0 years of experience.
• Active DoD TS/SCI security clearance with an adjudicated polygraph.
• Experience conducting satellite operations in a real-time environment using the Satellite Control Network.
• Familiarity with satellite ground systems, including software, hardware, and network architectures.
• Proficiency with UNIX and Windows systems.
• Willingness and ability to support shift work including nights, weekends, holidays, and overtime.
• Ability to distinguish red, blue, and green colors on a monitor.

To be successful in this role, you will have:

• Strong troubleshooting, problem-solving, and process documentation skills.
• Experience monitoring satellite systems and responding to anomalies.
• Willingness to work onsite at Schriever AFB.

Additional desired experience and skills:

• Excellent teamwork, communication, and interpersonal skills.
• Comfort operating intercom and phone systems.
• Background in simulation platforms and space system operations.

If you are interested in making an impact with a passionate team, submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

 

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

 

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

 

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay