Senior Data Scientist, Personal banking

Job ID: 28047 

 

Would you like to empower business professionals to unlock the potential of data? We are growing our team in Personal Banking’s Data, Digital Sales and Engagement (DDSE) Sweden.

 

We are a group of specialists in various fields; everything from digital marketing and content production to web analysis and data science. Collectively, we are responsible for engaging new and existing personal customers in digital channels, and driving sales via online/mobile banking and nordea.se.

   

At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That’s why we’re deeply committed to providing the financial solutions of tomorrow to our customers. We’re creating an agile environment where we experiment and grow together – and we need your ideas and unique background. With us, you’ll be in good company with a chance to make your mark on something bigger. 

 

About this opportunity

 

This is a role within Personal Banking Analytics/Data, Digital Sales and Engagement. We are building the omnichannel customer journey experience and for that we need to connect different data sources across our platforms and applications. Right product, right process, right message, right channel, at the right time for the right customer.

 

We are looking for a curious, driven Data Analyst/Data Scientist that is a crucial part of implementing this strategy. Someone who is comfortable working on their own or as part of team to support Personal Banking (business stakeholders).

 

What you will be doing

 

You will enable Digital Sales to use the power of data and analytics to create the omnichannel experience. Providing insights and recommendations, driving intelligent automation by applying model-based solutions, simplification of processes, and identifying new data sources to our marketing automation tools. You will collaborate with the team to develop our data into advanced AI models, predicting customer's future needs and behaviour in digital channels.
 

In addition you will:

• Analyze how our omnichannel business is developing including e.g. sales, activity performance, customer behaviour, pricing, process steps and demand
• Design and develop customer engagement activities: suggest target group, evaluate data availability, support utilizing sufficient control groups, monitor the outcome of activities, and evaluate the results
• Participating actively in the work of digital customer journey teams, training and coaching the team to utilize data & analytics
• Enabling data for analytics, reporting and marketing automation tool(s)
• Recommending and performing analysis of different data sources to spot development trends and pain points
• Together with a wider data analyst community, take part into building analytics & tools needed for business development

 

The role is based in Stockholm, Sweden.

 

Who You are

 

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

 

We are looking for someone that loves working with data and analytics - someone who can look at all kinds of data and see meaning, insights, ideas, opportunities and elevate analysis and strategic thinking to support the team in delivering the best customer experiences. You have the skills and mindset to take ownership of the whole spectrum of data science: data gathering, cleaning, engineering, and modelling, while taking the business perspective into account.

 

To succeed in this role:

• You are a true data science professional
• You are good at collaboration in practice - work closely with other SMEs (Subject Matter Experts), involve stakeholders and always asking questions and investigating alternative solutions
• You are able to clearly communicate complex issues in an easy and understandable manner to a wide range of stakeholde