Director, IT Strategy Consulting, Cloud

Who we are

Gartner’s Consulting business is an extension of Gartner’s industry-leading IT Research. From CIOs, to leaders in business and government, we help Gartner clients across enterprises translate insights into transformational actions and achieve their mission-critical priorities. Leveraging the breadth of Gartner’s resources, Consulting is growing rapidly, with unlimited potential to continue expanding our client base.

What we do

Technology Strategy Consulting. We help the C-suite make the right decisions based on how technology can transform their businesses. In today’s world, a consulting firm that is “born digital”, (with the ability to directly leverage the full power of Gartner’s research and insights) has relevance to the most important strategic decisions any business will make.

We deliver value to clients in areas such as IT Strategy Consulting, Benchmarking, Analytics and Optimization. Typically, this helps Gartner’s clients to execute on their strategic priorities, across all sectors, including but not limited to:

• Cloud Strategy
• Digital Acceleration and Transformation
• Enterprise Enablement
• Big Data and Analytics
• Applications Rationalization
• Sourcing and Ecosystem Optimization
• Contract and Cost Optimization 
• Security and Risk Management

What you’ll do

Our Directors are responsible for high-level project delivery and oversight along with client relationship management. You will manage teams and advise clients at the highest strategic level on both big-picture and tactical matters, focusing on how technology enables a wide range of business outcomes. This position is for a Director focused on cloud and Infrastructure areas supporting Gartner Consulting businesses and clients in North America.

More specifically, you will be:

Leading project teams and project/engagement planning and management for complex full-lifecycle global cloud and infrastructure, being responsible for:

• Managing complex engagements, potentially simultaneously, including timeline, budget and people
• Drive delivery of high-quality deliverables, in accordance with client expectations and predetermined timelines and budgets
• Developing verbal and written project communications to client project teams and senior executives
• Monitoring and addressing project risk mitigation activities to ensure risks are satisfactorily addressed
• Planning and facilitating critical meetings with the client’s project team(s) as needed
• Ensuring client receives status updates and identified problems are solved
• Monitoring clients’ expectations and partnering with senior team members to revise project scope when appropriate
• Anticipating and addressing customer service requirements
• Provide upward feedback to more senior team members, when relevant

Providing thought leadership, delivery excellence and people leadership within one’s area of expertise by performing the following activities:

• Contributing expertise/insight to the delivery of solutions, to support NA practice leaders with practice strategy and thought leadership
• Keeping current on technologies/trends in one’s area of expertise domain
• Proactively sharing knowledge within and outside of the engagement setting creating broader impact on India consulting business (beyond immediate client delivery responsibilities)
• Harvest intellectual capital from own engagements and share with industry/ practice experts
• Perform QA of critical project deliverables to ensure quality and timeliness of India consulting associate deliverables to regional project teams
• Contributing to business-building activities, including:
  • Partnering with subject matter experts and managing partners to develop long-term client relationships during and outside of an engagement leading to repeat/new business opportunities
  • Contributing to the (1) development of proposals; (2) scoping and qualifying opportunities and (3) assisting with identifying optimal client solutions by communicating the Gartner value proposition
  • Participating and actively supporting recruiting efforts to help the business grow
• Leading and managing associates as required, by onboarding new associates, coaching and developing junior associates to build industry, practice practice-specific knowledge. This might also include formal mentoring responsibilities alongwith annual performance evaluation

What you’ll need

• Excellent understanding of Public Cloud offerings from large Hyperscalers (AWS, Azure, GCP) and major building blocks of a Private Cloud environment including Cloud Access Layer (IDAM, IGA, PAM etc.), Cloud orchestration and automation, Metering/Chargeback, Clo