Business Analyst

Overview

WHO WE ARE:

Beyondsoft Consulting, Inc. is a leading technical solutions and consulting partner. We combine emerging technologies and proven methodologies to tailor elegant solutions that solve complex challenges and empower our customers to accelerate their business goals. For the past 25+ years we have been providing a broad range of high-quality IT services, including staff augmentation, business process outsourcing, custom software solutions, test automation, digital enablement, and other software engineering and digital transformation services.

 

WHAT WE’RE ABOUT:

We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.

 

Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/.

 

POSITION SUMMARY:

Our Redmond-based client is looking for a Business Analyst for a remote-based position. This is a contract-based position and reaquries working in PST time zone. 

 

The main function of a business operations specialist is to maintain vendor relationships, acting as a business analyst for non-IT projects, or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics, and budget. The business operations specialist usually reports to a project manager or director.

Responsibilities

• Establish and maintain communication services across business units or from the project team to the organization.
• Maintain the storage and retrieval of all project communications data and business metrics.
• Set up project and work breakdown structures.
• Establish and document business processes.
• Track project budgets and expenditures, and monitor transaction controls and costs against budgets.
• Conduct case reviews and audits, process user requests and bulk uploads for quality program, conduct AI validations.
•  The role will consist of 70% reviewing support interactions and auditing, 15% spent on processing user requests and bulk uploads, 10% spent on AI prompt validations, 5% in meetings.

Qualifications

• Must have atleast 2 years of experience with Sharepoint.
• Must have atleast 2 years of experience with Microsoft Office Suite (Outlook, PowerPoint, Excel, Word).
• Must have atleast 2 years of experience with Copilot/ChatGPT.
• Should have strong verbal and written communication skills, attention to detail, customer service, and interpersonal skills.
• Should have the ability to work independently and manage one’s time.
• Should have Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
• Should have the ability to apply accounting and mathematical principles to work as needed.
• Should have the ability to analyze business trends and project future revenues and expenses.
• Previous experience with computer applications, such as Microsoft Word and Excel.

WHAT WE HAVE TO OFFER:

Because we know how important our people are to the success of our clients, it’s a priority to make sure we stay committed to our employees and making Beyondsoft a great place to work. We take pride in offering competitive compensation and benefits along with a company culture that embodies continuous learning, growth, and training with a dedicated focus on employee satisfaction and work/life balance. 

• A competitive pay range of $28/hr- $30/hr (depending on experience).
• Location: Remote - United States
• 15 days per year of Paid Time Off (PTO).
• 8 paid holidays per year (which includes 1 personal floating holiday). 
• 401(k) retirement plan with company match. 
• Eligible employees (and their families) are offered the following company-sponsored benefits: Medical, dental, and vision insurance, health savings account (HSA), short-term and long-term disability, employee assistance plan (EAP), and basic life and AD&D insurance. 
• Eligible employees (and thei