Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analytics Manager Senior within PNC's Enterprise Change Office organization, you will be based in one of the following locations: Pittsburgh, PA; Strongsville, OH; Chicago, IL; Birmingham, AL or Kalamazoo, MI.


The Business Analytics Manager Senior will lead the reporting and analytics function within the Enterprise Change Office, driving the development of scalable, data-driven insights that enable effective risk mitigation, financial stewardship, and reduction of enterprise impact as change is implemented. This role is accountable for defining and measuring value realization through adoption, behavioral, and outcome-based metrics, and for delivering predictive and actionable insights that inform strategic decision-making and portfolio prioritization. The leader will strengthen data governance and analytics standards to ensure data integrity, consistency, and auditability, while partnering cross-functionally across Finance, Risk, HR, Technology, and Strategic Portfolio Management to deliver integrated, enterprise-level insights. In addition, the role requires translating complex data into clear executive narratives that influence leadership decisions, as well as building and leading a high-performing analytics team capable of advancing modern analytics capabilities and supporting stakeholders at the executive, regulator, and practitioner levels.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

 

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Directs the strategic design, management, and implementation of an enterprise-wide business analytics programs to drive customer solutions, service innovation and profitability.
• Leads development and execution of complex analytical solutions to meet business requirements .
• Leading the research, development and adoption of new and emerging analytics technologies; identifying technology-based business opportunities.
• Implementing mechanisms for ensuring that information provided is accurate, meaningful, has integrity, manages risk and meets the needs of the senior leadership.
• Directing, motivating, developing and managing the performance of the management team and key staff.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required