Automotive Detail Manager

Description

Location: West Palm Beach, FL

JOIN OUR Schumacher Family

Schumacher Auto Group of the Palm Beaches opened its doors in 1971 starting with Schumacher Buick. It has achieved its growth by building a strong commitment to its customers and the community. We have an obligation to deliver the very best experience to our customers. With a strong focus on customer service, we have grown to be one of the top brands in South Florida.  Schumacher carries a wide variety of vehicles, including Lincoln, Volkswagen, Infiniti, Volvo, Subaru, Chrysler, Dodge, Jeep, and Ram to name a few. Through this growth, we’ve never lost track of what made us successful for over 50 years: a strong focus on putting our customers and community first in everything we do.

We are looking for dedicated, motivated, and top talent. Our philosophy is to always promote from within and advance and reward hard-working individuals. We offer the best compensation in the industry here in South Florida, and excellent benefit packages for our employees. 

Why Choose Us? Here's just a few to mention…….

• Brand Icon Company in business for over “52 years."
• Comprehensive Health Benefits Program to include - Low rates for high and low deductible medical plans with United Health Care a nationwide carrier; Met Life Dental Insurance; Met Life Vision Insurance
• Free Basic Life Insurance
• Supplemental Insurance (STD/LTD, Life Insurance, Legal Consultative Services, Health Savings Account)
• Employee Assistance Program (Consulting Services, Work/Life Balance Support)
• 401K Savings and Retirement plan with company match
• Paid Time Off to include vacation time, sick time, major holidays, bereavement leave
• Family Fund, a company contribution to support employees with medical hardships
• Degrees at Work Program; earn your Bachelor’s or Master’s degree along with books for FREE at our Delray location 
• Discounts to our employees on vehicles, service, and parts
• Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and      interests.

Position Description:

The Detail Manager will lead and directly supervise the Detail Department. This position will be essential in developing, motivating, and guiding this team to achieve departmental goals and maintain high standards. This role develops business through customers and other sources to assure an adequate sales volume. Provides a reasonable department operating profit and maintains customer satisfaction standards while controlling expenses.

ESSENTIAL JOB RESPONSIBILITIES

• Manage, mentor, and evaluate the performance of the Detail Department team. 
• Provide training and development opportunities to enhance team skills and knowledge.
• Foster a positive and productive work environment.
• Issue disciplinary actions to address and correct behaviors that violate established policies.
• Mange teams time and attendance and submit to payroll department bi-weekly.
• Manage time-off requests.
• Oversees personnel, production machines, and equipment.
• Oversees the setup and use of tools and equipment before production use to ensure the optimum level of safety.
• Helps develop procedures to ensure production efficiency and effectiveness.
• Contributes to the development of processes and procedures.
• Follow all internal company policies and procedures.
• Managing inventory and reordering supplies for detail department.
• Ensures a safe, organized, and clean work environment is maintained.
• Creates a functioning schedule for department – emphasizing quality and efficiency.
• Informs management of employees who are not performing to our standards of performance or conduct.
• Ensure Detail department is properly opened/closed daily.
• Trains new employees on standards, processes, and procedures. 
• Constantly evaluate staff to rate their performance.
• Assists to ensure work is completed properly and efficiently.
• Delegates work to employees.
• Supervise and control quality of work produced and work efficiency.
• Other duties or projects as assigned by Management.

WHO ARE WE LOOKING FOR

· Minimum 3-5 years of experience in automotive detailing, with at least 2 years in a supervisory role

· Proven track record of managing a team of detailers in a high-volume environment

· Experience with various detailing techniques, including paint correction, ceramic coatings, and interior restoration

· Familiarity with dealership operations and the role of detailing in the sales process

· History of i