(USA) Operations Manager, Fulfillment Center Operations eComm- Inbound Traffic and Remedy

Position Summary...

What you'll do...

Outbound Operations Pick Pack and Ship Performs all or some of the following for all outbound operations in a shift including Oversees a team toensure products are picked packaged and shipped to customers for delivery for a single shift Manages the sorting of products into customer orderedamounts and ensures the accuracy of each order for a single shift Manages the preparation and loading process to ensure efficientdistribution for a single shift Reviews and verifies outbound inventory reports from Area Managers and relays findings to a Senior Operations Manager Inbound Operations Unload Receive Haul and Stock Performs all or some of the following for all inbound operations in a shift including Managesunloading receiving hauling and stocking incoming inventory to avoid product backups for a single shift Reviews and verifies incoming inventoryreports from Area Managers and relays relevant findings to a Senior Operations Manager Performance Monitoring Plans and manages budget to accommodate the needs of multiple areas within a single shift and achieve financial goals Monitors team performance and productivity for multiple areas within a shift to ensure goals are achieved against key performance indicators andstandards provides feedback to Area Managers Recommends staffing and workload levels to achieve performance goals for multiple areas within ashift Process Improvement Analyzes patterns and identifies opportunities for process improvement to enhance efficiency and productivity of multiple areaswithin a single shift Understands and considers how Lean methodologies and tools can be applied to areas in the shift Compliance and Quality Management Assists in the development of operational policies and procedures and followsup to ensure quality controlstandards are met Collaboration Collaborates with Area Operations Managers to ensure optimization of capacity and delivery management Supports and collaborateswith other functions at Walmart for example Human Resources Maintenance and ICQA to achieve objectives People Development Builds and leads a team to execute on business area objectives Coaches team members and provides feedback to enhanceskills knowledge and work performance Conducts performance and career development conversations Maintains team motivation andengagement Mentors Area Managers Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholderssupporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability forand measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promotingcontinuous learning Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition andensuring belonging awareness Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity byimplementing related action plans utilizing and supporting the Open Door Policy and providing direction and guidance on applying these in executingbusiness processes and practices Respect the Individual Demonstrates and encourages respect for all builds a highperforming team seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging so associates thrive and perform drives a positive associate and customermember experience for all identifies attracts and retains the best team members Respect the Individual Creates a discipline and focus around developing talent through feedback coaching mentoring and developmental opportunities pr