Health Plan Contract Manager

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.


Health Plan Contract Manager

Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, physical health, medication-assisted treatment, and crisis services to individuals experiencing, substance use disorder, homelessness, and mental illness.

CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.

Job Summary

The Health Plan Contract Manager is a key contributor whose primary responsibility is contracting healthcare services provided by Community Bridges, Inc. (CBI) with Medicaid, Medicare and Commercial payers, and government entities (e.g. counties, cities, other municipalities). The manager serves as the point of contact for internal inquiries regarding health plan contract needs, implements contracting strategies identified by the Executive Leadership Team (ELT) and works collaboratively with all internal departments to ensure there is awareness and knowledge of contracts and contract requirements. The manager also participates in payer Joint Operations Committee (JOC) meetings and is position is also involved in contracts with Accountable Care Organizations. The administrator works closely with the VP Payer Relations to provide status updates on contracting opportunities, existing contracts that require amendments, and ensure legal review is completed prior to recommending signature. This position is also responsible for establishing the necessary structures for tracking and monitoring contracts through the lifespan to ensure contracts are current.

Skills/Requirements

• Bachelor’s Degree in Business Administration or Healthcare Management, or a related field required. Master’s in Business Administration or Public Administration preferred.
• Two (2) or more years of leadership experience is required.
• Five (5) or more years of experience in contract management/negotiation of healthcare contracts (Behavioral Health, Addiction, Integrated Care) in multiple settings (e.g. outpatient, facility, physician/provider, etc.) required.
• Experience with rate setting and analysis required. o Three (3) or more years of experience with rate setting and analysis preferred.
• Working knowledge in key healthcare operations (e.g., claims/billing, coding, credentialing required.
• AHCCCS Health plan contracting experience strongly preferred.
• Knowledge of healthcare industry – statutes and regulations in Medicaid, Medicare, and Commercial systems; knowledge of behavioral health, addiction and physical health services strongly preferred.
• Knowledge of multiple reimbursement strategies: FFS, Pay for Performance, Full Risk strongly preferred.
• Knowledge of ACOs and contracting with ACOs strongly preferred.
• Commercial Health plan contracting experience and building relationships preferred.
• Accountable Care Organization experience preferred.
• Multi-state healthcare payer strategy or contracting experience preferred.

CBI Offers an excellent benefits package!

• Generous PTO accrual (5 weeks!),
• Medical, Dental, Vision, Disability, Life, Supplemental plans
• Hospital indemnity/ Critical Illness,
• Pet Insurance,
• Dependent Care Savings, Health Care Savings,
• 401K with employer match - 100% vested upon enrollment,
• Wellness programs,
• Tuition Reimbursement and Scholarship Programs, incentives, and more!
• Very Competitive pay rates

CBI is growing and expanding our services!

• We are experiencing tremendous growth in this time. As an essential service provider, we value all our employees and their careers.
• *For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! *

CBI Values your Career and have lots of growth opportunities!

Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.