Senior Network Automation Engineer

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking a Senior Network Automation Engineer to be responsible for designing, implementing, and maintaining automated solutions to streamline network operations. This role combines traditional networking expertise with programming and automation skills to enhance efficiency, reliability, observability, and scalability within our organization's network infrastructure.

**This position is remote and can be based anywhere in the US or Canada**

Responsibilities:

Alarming Architecture:

• Network and Services are monitored (auto-ticketed) to ensure proper ticket creation. 

• Including Alarm correlation rule definition, alarm enhancement/ enrichment, etc.

• Understanding of MIBs, SNMP, Traps and OIDs.

• Work with users to ensure end result is optimize the balance between too few and too many ticket creation.

Automation Development:

• Design and develop automation scripts and tools using languages such as Python and frameworks like Ansible to automate network configurations, provisioning, monitoring, and management tasks.

• Network Configuration and Observability Management:

• Implement automated solutions for network configuration, monitoring, observability, and troubleshooting to ensure high availability, reliability, and deep insight into network health and behavior. Integrate telemetry data collection into automation workflows.

Monitoring and Observability Implementation:

• Design, deploy, and maintain observability solutions including metrics collection, log aggregation, and distributed tracing using tools such as Prometheus, Grafana, ELK stack, and OpenTelemetry. Enable proactive detection of anomalies, trends, and performance degradation across the network infrastructure.

Production support:

• Provide production support for alarming, automation and AIOps platforms. Be available to answer after hour support requests in case of emergency. 

Collaboration with Cross-Functional Teams:

• Work closely with network engineering, DevOps, SRE, and system administration teams to identify automation and observability opportunities and integrate solutions into existing infrastructure and CI/CD pipelines.

​Security and Compliance:

• Ensure all automation and observability solutions comply with relevant security standards and best practices. Implement automated compliance checks and anomaly-based threat detection through monitoring pipelines.

Monitoring and Troubleshooting:

• Utilize automated tools to continuously monitor network performance, collect and analyze telemetry data, and implement self-healing or alert-based solutions to maintain optimal functionality and service reliability.

Documentation and Training:

• Maintain comprehensive documentation of automation and observability processes, dashboards, and metrics. Provide training to team members on observability tools, telemetry practices, and automation best practices.

Qualifications:

• Bachelor’s degree in Computer Science, Network Engineering, or a related field.

• Minimum of eight (8) years of proven experience in network engineering with a focus on automation, observability, and orchestration.

• Strong network and Telecom background.

• Proficiency in programming languages such as Python.

• Experience with network automation tools.

• Experience with monitoring/observability tools such as Grafana.

• Familiarity with telemetry protocols and observability frameworks (e.g., SNMP, NetFlow, sFlow, OpenTelemetry).

• Working knowledge of alarm collection systems, Netcool, Federos, Icinga, CA Spectrum.

• Working knowledge of AIOps platforms such as GROK, Big Panda, ServiceNow.

• Strong understa