Jobs and Careers
LI

Service Asset Configuration Manager III

Linchpin Solutions, Inc.
Jacksonville, United Statesfull_timeVerifiedPosted 29 May 2024

About the role

Description

If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be! We are currently hiring for a dynamic and experienced Service Asset Configuration Manager.


Clearance: Active DoD Secret Clearance


Work Schedule: Fulltime, Onsite M-F.


Role Overview:

A Service Asset Configuration Manager is the IT professional responsible for ensuring a clear picture of the organization's IT infrastructure. They track all IT assets, from hardware and software to licenses, and maintain an accurate record of their configurations, relationships, and lifecycle stages. This role is crucial for efficient service delivery, troubleshooting problems, and ensuring IT security.


General Skillset

  • Experience with Microsoft Office
  • Verbal and written communication skills
  • Ability to work both collaboratively and individually
  • Critical Thinking Skills
  • Ability to give presentations and briefings as needed

Specific Skillset

  • Focuses on the tracking and control of service assets in the IT infrastructure and collaborates with configuration analysts to train Service Asset & Configuration Management (SACM) staff in SACM principles, processes, and procedures.
  • Supports the creation of the SACM process, activities, and procedures to include CI registration procedures, access controls, and privileges.
  • Ensures the correct roles and responsibilities are defined in the SACM plan/procedures.
  • Assists with procurement of IT assets when requested.
  • Works with other SACM roles to tag and track all IT assets and to identify their locations and owners.
  • Receives IT assets and ensures delivery to correct locations, and coordinates IT asset setup and teardown activities when requested.
  • Proposes/concurs with the SACM Manager on CIs to be uniquely identified with naming conventions.
  • Ensures developers and configuration system users comply with identification standards.
  • Liaises with Configuration Librarian on population of asset and configuration management system (CMS).
  • Performs configuration audits to ensure physical inventory is consistent with the configuration management database (CMDB)/CMS, initiating corrective action through Change Control.
  • Accepts baselined products from third parties for distribution.
  • Builds system baselines for promotion and release.
  • Maintains project status information and status accounting records and reports.
  • Assists SACM Manager in report definition as required.
  • Maintains and reconciles databases containing information regarding licenses, warranties, and service agreements for the organization's hardware and software.

Requirements

Education & Certifications

  • Highschool Diploma or GED Equivalent
  • Information Technology Infrastructure Library (ITIL) version 3 Foundation certification is highly preferred.

Experience Requirements

  • 4+ years of experience using Department of Defense Logistics and Asset Management System (e.g., Remedy, DPAS, GCSS-MC).

Build your career with us!

Linchpin Solutions’ professional services organization is committed to delivering qualified candidates that meet or exceed clients’ technical and management expectations. Our growth means exciting career opportunities for talented professionals in IT, engineering, software development, logistics, project management, and other key areas. We provide personnel that become valuable assets to the organizations they serve and contribute to the overall skill diversity and strength of the Linchpin Team.

Career choices

Linchpin’s success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing the company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Benefits

Linchpin Solutions, Inc. offers paid vacation time, sick time, and holidays. We offer a 401K plan with matching, as well as health, dental, and vision insurance. We also provide Short-Term Disability, Long Term Disability, and Life insurance which is funded by Linchpin Solutions.

Cyber Security Message

Linchpin Solutions follows a specific recruiting practice to protect all candidates. We will never request any financial information immediately. Do not reveal confidential or sensitive information without ensuring the request is coming from Linchpin Solutions directly. Please do not hesitate to contact u

Apply for this role

Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.

Apply Now →Generate Application Kit

Free account required — sign up in 30s

Company

Linchpin Solutions, Inc.

View company profile →