Office Assistant

Who We Are
Angel is the home of stories that amplify light. Through its platform, thousands of “Angel” investors choose which titles will be created, funded, and distributed. Angel allows creators and audiences to form passionate communities around their creative projects, making the story behind the story as important as the final project itself. Some of the studio's key projects-- The Sound of Freedom and Dry Bar Comedy --have earned billions of views around the world. Learn more at Angel.com
We’re looking for passionate team members who want to build world-class products that will reshape media over the coming decades. Learn more about:Our North StarCompany StrategyTeam PrinciplesJoin us and be part of stories that amplify light.
Summary/objective:The Office Assistant  serves as the first point of contact for visitors, providing a welcoming and professional atmosphere. This role involves timeliness and core business hour coverage, managing front desk operations, handling administrative tasks, and ensuring smooth communication between departments when guests arrive.

Expectations at Angel Studios:

• Amplify light in every action.
• As the owner of your outcomes, you are empowered to break down silos and coordinate with any and all people you need in order to reach your goals. 
• You are ultimately responsible for achieving the outcomes while also using resources wisely - whether that be money, people, or time.
• Know your customer - it might be our viewers, investors, creators, or internal Angel Teams. Ensure you understand your customer and are providing what THEY need and not just what you want to build. 
• Give consistent and timely candid feedback with compassion - your team members need to know where they stand at all times. If you find yourself doubting a team member, address it swiftly with actionable feedback.
• Contributes in a way that moves the Angel mission forward and exemplifies the team qualities required for working at Angel.
• When faced with roadblocks, mistakes or unforeseen circumstances, consistently and proactively find creative solutions and/or break down barriers to handle the challenge or complication. (Focus is on creating/building/testing/learning/resolution rather than getting stuck and identifying or placing blame).

Key Responsibilities

• Front Desk Management
• Greet visitors, clients, and team members with a friendly and professional demeanor.
• Direct visitors to the appropriate department, and take messages as needed.
• Maintain a clean and organized and welcoming  reception area.
• Administrative Support
• Handle incoming and outgoing mail, courier services, and deliveries.
• Assist with data entry, filing, and maintaining company records.
• Prepare and distribute internal communications or reports as needed.
• Backup and coordination duties between People and Culture team, and Customer Support team.
• Help with facilities coordination, including space planning, moves and other events as applicable.
• May assist in onboarding activities.
• Customer Service
• Address general inquiries from visitors and clients in person, by phone, or via email.
• Provide basic information about the organization, services, and facilities.
• Escalate complex queries or concerns to the appropriate team or leader.
• Office and Facilities Coordination
• Order and maintain office supplies and equipment.
• Coordinate with vendors for maintenance and repairs.
• Support staff with administrative tasks and requests.
• Prepare, set up, and arrange catering for  company wide meetings/lunches.
• Support for special events and projects as needed, in coordination with the People Team.
• Ordering company snacks, and stocking, refilling water supplies and snacks within the kitchens. 
• Must participate in setting and achieving regularly scheduled and outlined objectives. 
• Upkeep with cleaning the kitchen and making sure there is no overflow of kitchen trash can.

Qualifications

• High school diploma or equivalent (Associate’s degree preferred).
• Prior experience in a receptionist or administrative role is an advantage.
• Proficiency with Microsoft Office and Google Workspace.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.

Key Attributes

• Friendly and approachable personality.
• Professional appearance and behavior.
• Strong attention to detail