Compliance Officer

Amalgamated Bank is seeking a Compliance Officer to assist the Compliance Officers to ensure the Bank’s loan, deposit products and services maintain compliance with federal and state regulations, as well as all Bank compliance-related policies and procedures. Organize and execute day-to-day operational Compliance activities relative to the business line.

  By joining our team, you’ll be joining a Bank that believes that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers.

Essential Job Functions:

1. Responsible for monitoring, tracking, and managing customer complaints on the complaint database. Work with departments to provide adequate Bank responses. Directly responsible for providing Bank response letters to complaints filed with the FDIC and NYSDFS. Analyze complaints for trends and potential operational or regulatory issues. Also monitor, track, and manage third-party websites and third-party vendors for customer complaints. Issue complaint reporting to the Board and Management level Committees, as necessary.
2. Responsible for assigning and monitoring online Compliance training. Manage employee course progress, conduct quarterly course progress reporting/trend analysis, and perform an annual review of online courses assigned to all employees and investigate all situations where discrepancies exist.  Assist in conducting instructor-led training for Bank employees as set forth by the annual training schedule and as needed for regulatory changes/hot topics. Also, conduct Compliance training for new-hire employees as needed. 
3. Responsible for maintaining all lending and deposit-related account disclosures and forms and make updates as needed.

1. Review deposit and lending-related advertisements for compliance with federal and state regulatory requirements. 

1. Assist in managing all Bank policies and procedures via the Bank’s online tool. 
2. Assist in managing the Regulatory Change Management process. Logging, monitoring, tracking, implementation, and reporting of all Regulatory Changes that affect the Bank. This includes performing research on regulatory issues that is thorough, accurate and timely. Develop reporting on the results of the research for action plans to be developed. Also, reviewing and revising policies, procedures, and processes in response to regulatory requirements.
3. Assist in facilitating requests from internal and external auditors and examiners for the successful completion of compliance audits and regulatory exams.
4. Track and monitor the remediation of issues identified in audits and regulatory examinations. 
5. Maintain a strong working knowledge of all lending and deposit-related federal, state, and local regulatory compliance laws, regulations, and regulatory guidance.
6. Perform monitoring/testing as needed to ensure existing and proposed deposit and lending-related business, policies, procedures, software systems, documents and disclosures comply with federal and state regulations
7. Collaborate with Chief Compliance Officer in executing the Bank’s Compliance Management System. 

1. Assist Compliance Officers working with business units to analyze compliance risks practices associated with new and existing consumer, small-business, and commercial lending and deposit products and services. Conduct compliance-related risk assessments as needed. 
2. Prepare and present compliance and regulatory updates to Board and Management level Committees, as necessary.

1. Participate in Bank projects and provide compliance advisory/guidance as needed for new product development, system initiatives, and changing products or services. 
2. Perform other duties as directed.

Knowledge, Skills, and Experience Requirements:

1. Bachelor’s degree.
2. Three or more years of Compliance experience.
3. Knowledge of the banking industry, the regulatory process and policy issues.
4. Works independently, prioritizes assignments and organizes concurrent responsibilities.
5. Strong ability to adapt to a rapidly changing work environment. 
6. Strong project management, analytical and organizational skills.

1. Ability to identify problems and recommend solutions.

1. Excellent verbal/written communication and interpersonal skills.
2. Strong technical skills including Excel, and the ability to learn new systems quickly.