Product Owner

Company Description

Therapy Brands is the leading healthcare technology partner for mental, behavioral, and rehabilitative therapy. Our purpose-built and all-in-one practice management, data, and billing solutions drive exceptional clinical and financial outcomes. 

Thousands of therapy practices rely on us as a trusted partner, to make their lives simpler and more efficient, improve revenue, and enable them to focus on patient care.

For more information, explore our solutions at therapybrands.com. 

Job Description

A Product Owner is responsible for organizing, prioritizing, and assessing work for our delivery team. Product Owner responsibilities include gathering feature requests, scheduling releases, and coordinating sprints. To be successful in this role, you should be able to identify user needs and work with cross-functional teams to manage product releases. You will be responsible for facilitating communication between our clients and our development team(s), as well as help our clients to clearly define what should be built on behalf of the client and why.  

PRIMARY RESPONSIBILITIES OF THIS POSITION 

• Develop a deep understanding of products, customers, underlying datasets/metrics, and future product opportunities  
• Collaborate cross-functionally to create a best-in-class user experience and solution  
• Closely work with the product management team to understand the product vision, strategic product direction, and product roadmap  
• Monitor customer feedback channels and conduct product research to gather information from various sources and tools  
• Meet with customers and internal stakeholders to understand the business objectives and rationale behind specific customer requests  
• Specify and document software requirements in story format (as in agile methodology) with proper acceptance criteria that meet the business requirements  
• Resolve questions and provide clarifications raised by the engineering team during the development process  
• Review and help with test plans to ensure that developed solutions will meet defined requirements  
• Assist with product management for training and the demonstration of new product features  
• Maintain a ranked backlog of new features, expressed in terms of epics and user stories, while prioritizing the needs of the product’s stakeholders  
• Actively participate in regular activities of an agile team, including inspection and acceptance/rejection of completed work  
• Monitor and manage release plan and communications  
• Conduct product research and validation   
• Translates research discoveries into usable and marketable products  

Thrive@TherapyBrands

Qualifications

• 4+ years experience as a Product Owner, Product Analyst, Product Manager or another related product role  
• Awareness and experience with widely successful Agile techniques  
• Excellent written and verbal communication skills with the ability to present and articulate complex business and software requirements in a clear and concise manner to a variety of audiences  
• Experience working directly with customers to identify and prioritize product needs  
• Good listening and negotiation skills – can find compromises and tradeoffs to maximize delivered value across all stakeholders  
• History of working effectively with both executives and peers  
• Willingness to be flexible while working within a small team  
• Desire to work in a fast-paced, success-driven team environment   
• Well organized with the ability to prioritize and manage multiple complex projects  
• Have a strong ability to effectively communicate business requirements to the engineers  
• Bachelor's Degree   
• Healthcare experience is a plus  
• Experience with web technologies and wire-framing techniques is a plus  
• One or more related certifications such as Project Management Professions (PMP), PMI- Agile Certified Practitioner (PMI-ACP) or Certified Scrum Master (CSM), Certified Product Owner (CPO) is a plus 

Additional Information

All your information will be kept confidential according to EEO guidelines.

At Therapy Brands, Diversity, Equity, Inclusion, and Belonging aren’t just words. We celebrate what makes us unique, foster an ecosystem of inclusion for all and harness our talents to promote diversity of thought and action in everything we do.

We instill Diversity, Equity, Inclusion, and Belonging into the fabric of our CARING culture and business, as we strive to be recognized not only as the leader in healthcare technology, but also for our intentional efforts to promote a diverse community. ​

​We will champion non-discriminatory practices