Associate I, Quality Assurance Engineering

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

This role is part of Alcon's Engineering function, a team focused on improving quality, processes, products, packaging and materials across our business to help deliver brilliant outcomes.

The Associate I, Quality Assurance Engineering (Science/Tech/Engineering Path), is primarily responsible for developing, modifying, and maintaining quality evaluation and control systems. You will conduct inspections, tests, and statistical analysis to manage product quality risks and ensure corrective measures meet reliability standards. Specifics include:

• Contributes to investigations into production and customer-facing quality issues of medium complexity to identify root cause, implement corrective and preventative actions, and monitor effectiveness. May execute tasks to support higher complexity investigations.
• Demonstrates conceptual understanding and application of role-specific technical and Quality skills.
• Develops cross-functional relationships to successfully influence behavior within a team or project.
• Monitors global product performance using a data-driven statistical analysis and risk-based approaches.
• Effectively communicates (written and verbal) technical problems and solutions within small teams and to direct manager.
• Performs hands-on troubleshooting of customer returned devices and manufacturing nonconformities and completes associated technical documentation.
• Ensure compliance with the company's Quality System policies and procedures and applicable external requirements and standards, including FDA, ISO 13485, and other worldwide regulatory agencies pertaining to medical devices.
• Supports internal/external audits.

WHAT YOU’LL BRING TO ALCON:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +8 yrs; Assoc.+4 yrs).
• The ability to fluently read, write, understand and communicate in English.
• Work Location: Onsite
• Travel Requirements: None
• Relocation Assistance: No
• Sponsorship: No

PREFERRED QUALIFICATIONS/SKILLS/EXPERIENCE:

• experience in Quality/Manufacturing/Operations/Engineering in Medical Device or Healthcare.
• Excellent verbal/written communication skills.
• Experience with MS Office, Excel, PowerPoint, Visio, MS Teams, and SharePoint.
• Experience in leadership, project management, effective decision-making capabilities, strong analytical, problem solving and negotiation skills.
• Exposure to hands-on troubleshooting of complex electromechanical/optical machines/consoles.
• Experience working in current MRP systems (i.e. SAP)

HOW YOU CAN THRIVE AT ALCON:

• Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
• Collaborate with teammates to share standard processes and findings as work evolves!
• See your career like never before with focused growth and development opportunities!
• Alcon provides a robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!

ATTENTION: Current Alcon Employee/Contingent Worker

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Total Rewards

Alcon’s Total Rewards programs are designed to align to incentives with business goals, encourage the right values and behaviors, and deliver long-term value.  The first layer of our rewards program is compensation.  We offer a combination of fixed pay and variable pay, which includes short-term incentives, and long-term incentives for eligible population.  Our benefits program provides security for life events through life and disability insurance, supports savings for retirement, promotes good health and well-being and supports associates and their families dur