Lead Agile Program Manager - Remote

Company Description

Experian’s Business Information Services (BIS) is a leader in providing data and predictive insights to organizations. By leveraging state-of-the-art technology and superior data compilation techniques, we provide market-leading tools that assist small and midsize businesses in making real-time decisions

Job Description

We are seeking an experienced and tech-savvy Lead Agile Program Manager to manage the development and execution of large, complex projects within our fast-paced and dynamic enterprise environment. You will be responsible for managing multiple Agile teams including employees, third-party vendors, and consultants to plan and drive project execution, ensuring timely and on-budget delivery, and meeting stakeholder expectations.

You are a driver, a leader, a self-starter, self-motivated, self-directed and self-sufficient, and at the same time, you’re strongly team-oriented and collaborative. You have exceptional communication skills, both oral and written, and can cater your communication style and form across all levels of business and technology to ensure all stakeholders are informed and satisfied. You thrive in a fast-paced, high-energy environment, welcome change and are flexible. You are transparent and open with your team, your colleagues and your leaders around successes, challenges and areas of opportunity. You remain calm under pressure, and inspire and motivate your team to do the same. You’re a natural problem solver – you gather the facts before making an informed decision, but you’re able to solution quickly if the circumstance requires. You conduct yourself confidently and respectfully with colleagues at all levels, and you value building strong relationships across the organization.

Responsibilities

• Lead and manage teams in an Agile manner (may include employees, third-party vendors and/or consultants) to plan and drive project execution (on-time, budget, scope).
• Manage daily, weekly, monthly, quarterly agile sprint/project ceremonies such as daily scrum standup, status reports, sprint grooming, Project planning, cutover planning and retrospectives to deliver against the sprint objectives.
• Provide thorough status updates/reports on your team’s sprints and project accomplishments in real-time to other key stakeholders with confidence and clarity, verbally and in writing. Track, manage and publish weekly detailed budget and benefits.
• Coach and provide feedback to individual team members and stakeholders on Agile best practices and areas of opportunity. Work with team members to positively impact team productivity.
• Coach and lead teams toward stable velocity, successfully meeting commitments/target dates and a healthy team dynamic utilizing available metrics to determine opportunities and drive improvement.
• Coordinate with aligned PMs/Scrum Masters to ensure effective delivery in line with wider portfolio activities.
• Monitor and manage budget & schedule of assigned projects.
• Manage and motivate project team to maximize performance.
• Participate in the tracking, reporting and on-going optimization of agile processes within the organization including operational KPIs.
• Document, coordinate and manage cross-team dependencies to keep projects on track.
• Collaborate with project team to identify potential project risks and assist with the development of preventative plans. Escalate risks, roadblocks or issues to stakeholders in a timely fashion.
• Identify and remove roadblocks from the team’s path to ensure productivity and timely project execution
• Coach and support Product Owners in maintaining a healthy backlog for the team.
• The capability to manage expectations and influence across all stakeholders.

Qualifications

• Bachelor's degree and ten years professional experience in a software program management within a fast paced enterprise environment. 
• Has expert knowledge/certification of Agile processes and can balance this with the requirements of a large organization still on its agile journey.
• Proven ability to lead and mentor a Agile/Scrum teams in a fast-paced and changing environment.
• Ability to manage multiple priorities and work in a large, complex, and dynamic environment.
• Experience working in a financial services industry.
• Proven experience in leading change and transformation initiatives in large enterprises.
• Has expertise in applying Change management models in large enterprises.
• Excellence in stakeholder management, conflict resolution and people leading.
• Demonstrated experience leading complex, technical projects. 
• Ability to interact professionally and confidently with colleagues at all levels, including senior and executive management with clear and confident communication and presentation ski