Lead UX Designer - Craft Education

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider Craft Education as the next step in your career.

Craft Education is on a mission to solve skilled labor shortages by powering work-based learning pathways for all.  

At Craft, we’re revolutionizing the apprenticeship degree, combining on-the-job learning with accredited instruction to create innovative educational pathways that accommodate working professionals and meet employer needs.  Our flagship product - Craft Connect - helps organizations administer apprentice degree programs and address mission-critical data and reporting needs.  Through the same platform, Craft is also transforming how on-the-job learning converts into academic credits.

Our team of technology, education and workforce professionals also provides technical assistance to organizations looking to launch and manage apprenticeship degree programs.  We are working tirelessly to accelerate the expansion of these programs along with the data infrastructure that underpins them.  

If you’re looking to join the work-based learning revolution, we’d love to talk with you.  At Craft, you’ll have the opportunity to solve hard problems in a high-growth startup environment and make a lasting impact on the future of education and workforce development.  We couldn’t be more excited to advance this work as a team of innovative, collaborative and mission-oriented professionals - we hope you’ll consider joining us.   

Primary Responsibilities

• Leads the design efforts across product lines, collaborating with the Lead UX Researcher to integrate research insights into the design process.
• Translates user needs, business goals, and research findings into intuitive and innovative user experiences.
• Develops and maintains design systems that scale as the company grows, ensuring consistency across all digital touchpoints.
• Collaborates with product managers, engineers, and other stakeholders to define product roadmaps and ensure alignment between design vision and business strategy.
• Prototypes and iterates on design solutions based on feedback from research, user testing, and cross-functional teams.
• Advocates for the user at every stage of the design process, ensuring a seamless and user-friendly product experience.
• Leads workshops and brainstorming sessions to foster collaboration and creativity across teams.
• Creates and communicates design strategies and UX roadmaps that align with the company’s goals, metrics, and objectives.
• Build and manage a comprehensive design repository to organize and share design assets, guidelines, and best practices especially regarding responsive design.
• Provide feedback and guidance to other designers, fostering a collaborative and growth-focused environment as the team grows.
• Stay up to date with the latest design trends, tools, and technologies to ensure our products are at the forefront of innovation.
• Ensure accessibility and inclusive design principles are integrated into all design work.
• Performs other job-related duties as assigned.

This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities.  The contents of this document or related job requirements may change at any time with or without notice.

Qualifications

Knowledge, Skills, and Abilities

• Understanding of front-end development component building and ability to troubleshoot UI issues.
• Experience working closely with UX research teams to incorporate user insights into design processes using tools like Dovetail.
• Expertise in creating wireframes, prototypes, and high-fidelity designs using tools like Figma..
• Excellent communication and presentation skills, with the ability to articulate design deci