Senior Azure DevOps Engineer, Cloud Operations

With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion, in 40+ languages and 93 countries.
Who we are:  Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination
About the US-GOV Cloud Operations Team:
***This is a U.S. based role with U.S. citizenship requirement. Applicant must reside in and work from the U.S. and be able to pass a FedRAMP background check***
Cloud Operations (CloudOps) at Icertis is responsible for Availability, Resiliency, Performance, Monitoring, Emergency Response, and Capacity Planning of the Icertis SaaS application & related services. CloudOps also executes Identity & Access Management, Role-Based Provisioning, Upgrades, Deployments, and Change, Incident and Problem management to drive faster time to market. This department plays a critical role in building & executing the cloud strategy as part of overall service delivery for the company.
Icertis is continuing to generate significant demand in the US public sector and the US GOV CloudOps team is at the forefront of defining, implementing and continuously monitoring cloud security strategies to meet the rigorous federal security compliance requirements, protect our customer’s assets, reduce risk, and to empower Icertis’ federal sales team. #LI-BP1

What you will do:

• We are looking for a self-motivated, growth-minded and unabashedly detail-obsessed Senior (Sr) DevOps Engineer to join our rapidly growing US GOV Cloud Operations team. This person will fill a critical role on the team, partnering with our Global DevOps team to deliver and scale impeccable cloud infrastructure and provide tooling and automation to improve and enhance our operation. The right candidate for this role is a knowledgeable automation expert who fluently speaks the language of SaaS (Software-as-a-Service) products and technologies and who knows how to apply and adapt processes commensurate with the company’s size, culture and strategic objectives. This individual will be a passionate DevOps professional who is committed to secure SaaS service delivery and the success of our Azure Government customers.
• Expert level cloud engineer, with hands-on management of production and non-production cloud-based software solutions running on Microsoft Azure.
• Deploy, configure, secure, and monitor various Azure services using Terraform and Azure DevOps pipelines.
• Employ innovative thought and automation to improve workflow, efficiency, productivity, and technology deployment.
• Ability to take a project or task from inception to completion understanding when to escalate.
• Stay familiar with relevant current and future technologies and trends.
• Continuously maintain and/or improve the security of client environments and customer data.
• Monitor all production environments as a part of a 24x7x365 on call rotation to ensure availability, resiliency and performance meets our SLAs.
• Respond to monitoring alerts as received.
• Troubleshoot and debug C#/ASP.NET applications and/or PaaS service failures.
• Collaborate with customer services, professional services, project/program/product managers, and engineers to ensure that critical and time-sensitive projects run smoothly to achieve business outcomes.
• Create, update and maintain documentation for systems, processes, procedures, and infrastructure configuration.
• Performs other job-related duties as assigned, such as assist with evidence collection during audits.

What you will bring:

• 5+ years working on mission critical cloud first infrastructures (preferably MS Azure).
• Hands-on automation creation experience with proficiency in PowerShell, Linux/BashShell, Terraform, JSON/YAML.
• Experience with automation of serverless and container technologies (Azure Function Apps, Docker, Azure Kubernetes Service (AKS)).
• Solid understanding and hands on experience des