Pharmacy Customer Service - Full Time or Part Time

Building Location:

South University Clinic

Department:

3022450 CLINIC PHARMACEUTICALS - SU

Job Description:

Provides prompt, efficient, and friendly customer service in a fast-paced work environment. The pharmacy customer service personnel is responsible for handling multiple tasks per day including supporting customer needs, handling inventory, and performing clerical duties.

Key Responsibilities:
• Provides excellent customer service by exhibiting patience, concern, and care in all patient interactions.
• Processes sales of medications and other merchandise.
• Assists in merchandising the department.
• Advocates and supports patients in enrolling in pharmacy programs such as medication synchronization.
• Receives, unpacks, and verifies all product is received and in acceptable condition. Stocks, cleans, and sorts pharmacy product.
• Prepares product to be mailed or couriered to patients.
• Maintains cleanliness of pharmacy and dispensing area.
• Assists pharmacy personnel with clerical functions.

Required Qualifications:
• Work ethic that is focused, accurate, and highly productive
• Self-directed, versatile, and works well in a group

Education Qualifications:

Preferred Qualifications:
•    Retail or customer service experience

Licensure/Certification Qualifications:

No certification/licensure required.

FTE:

0

Possible Remote/Hybrid Option:

Shift Rotation:

Day Rotation (United States of America)

Shift Start Time:

Shift End Time:

Weekends:

Holidays:

No

Call Obligation:

No

Union:

Union Posting Deadline:

Compensation Range:

$15.79 - $23.69

Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.