Associate Director, Commercial Intelligence
Boston ScientificAbout the role
Additional Location(s): US-MN-Minnetonka
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
About the role
The Associate Director of Commerical Intelligence manages support functions essential to sales force productivity. These functions include planning, reporting, quota setting and management, CRM and sales process optimization, commercial program implementation, and sales compensation design and administration. The Associate Director collaborates closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled and supported within the sales organization. The Associate Director leads a team of analysts, fostering a culture of data excellence and continuous improvement.
Key Responsibilities
- Coordinate sales forecasting, planning, and budgeting processes within the commercial organization. Proactively monitor and strive to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts. Coordinate planning activities with other functions and stakeholders as needed.
- Identify opportunities for sales process improvement proactively. Work closely with sales management to inspect sales process quality and prioritize improvement opportunities. Assist sales management in understanding process bottlenecks and inconsistencies. Foster an organization of continuous process improvement.
- Work with strategy and sales leadership to develop and track key sales metrics for ongoing monitoring.
- Accelerates business growth by extracting insights from data, predicting business outcomes, and embedding intelligence
- Identify and analyze new market opportunities, potential partnerships, and emerging trends to support expansion into new markets.
- Support sales and marketing with customer analyses, including surgeon and account targeting, competitive analysis, and opportunity analysis.
- Monitor the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization. Recommend revisions to existing reports or assist in developing new reporting tools as needed.
- Implement and optimize enabling technologies, including CRM, for field sales teams. Monitor the assigned sales organization’s compliance with the required standards for maintaining CRM data.
- Support all CRM and related software/resources and Sales Optimization objectives initiatives.
- Provide input to senior leadership in developing and administering sales incentive compensation programs.
- Support the equitable assignment of sales force quotas and ensure quotas are optimally allocated to all sales channels and resources.
- Work with Strategy, Accounting, Finance, and Human Resources to lead the creation, implementation, and ongoing calculation of sales incentive compensation planning (quota setting, MBOs, etc.).
- Direct and support the consistent implementation of commercial initiatives.
- Build peer support and strong internal-company relationships with other key management personnel.
- Perform other related duties as assigned.
Required Qualifications
- Minimum of 10-15 years of experience in sales analytics/operations roles.
- Preferred life science industry experience; additional experience in the medical device segment with exposure to new product launches and rapid growth preferred
- Must have a significant working knowledge of the Salesforce platform.
- Significant experience deploying and maintaining information support and opportunity management systems, including Salesforce and associated sales and marketing software.
- Broad information tech
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