Nursing Director - MedSurg

Why You’ll Love Working Here

• Comprehensive Health Coverage – Medical, dental, and vision plans to keep you and your family healthy.
• Future Security – 401(k) with employer matching to help you build long-term financial stability.
• Competitive Pay & Full Benefits – A salary and package designed to reward your expertise and dedication.

• Paid Time Off – Generous EIB and vacation time to support work-life balance 

   

Role: Director of MedSurg
Location: Eastern New Mexico Medical Center - Roswell, NM

Schedule: Full Time, Monday - Friday

Job Summary

The Director, Med/Surg, is responsible for the overall leadership and management of the medical-surgical department, ensuring the delivery of safe, high-quality patient care and operational excellence. This role provides strategic direction, oversees departmental operations, and ensures compliance with healthcare regulations and organizational objectives. The Director fosters a culture of collaboration and continuous improvement while supporting staff development and patient satisfaction.

Essential Functions

• Oversees clinical operations in the medical-surgical department, ensuring that patient care is delivered safely, efficiently, and in alignment with evidence-based practices and regulatory standards.
• Collaborates with physicians, nursing staff, and multidisciplinary teams to ensure seamless coordination of patient care across the continuum.
• Manages departmental budgets, staffing, and resource allocation to maintain financial efficiency while meeting patient care needs and maintaining high standards of service.
• Monitors key performance indicators and quality metrics, identifying opportunities for improvement and leading initiatives to optimize patient outcomes and departmental performance.
• Facilitates open communication and collaboration between clinical staff, administration, and external stakeholders to address patient care needs and operational challenges.
• Responds promptly to patient care concerns, complaints, and incidents, conducting investigations and implementing corrective actions as necessary.
• Maintains up-to-date knowledge of industry trends, emerging clinical practices, and regulatory changes, ensuring the department adapts to evolving healthcare environments.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Leadership Responsibilities

• Supervision and Staff Management
  • Provides leadership, mentorship and professional development opportunities for departmental staff.
  • Schedules employees to ensure effective use of resources. Consults with leadership on any potential staffing issues.
  • Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
• Strategic Planning and Financial Oversight
  • Collaborates with hospital leadership to set the strategic direction for the department, including budgeting, resource allocation and long-term planning.
  • Monitors expenditures, ensuring cost-effective delivery of services.
  • Evaluates and implements new technologies to enhance operational efficiency.
  • Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
• Quality Assurance and Regulatory Compliance
  • Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
  • Participates in audits, inspections and accreditation processes as applicable.
  • Follows established quality control practices to ensure accuracy, consistency and safety.
• Collaboration and Communication
  • Works closely with leadership teams to coordinate and improve service delivery.
  • Stays up-to-date with industry advancements, new technologies, and regulatory changes.
• Staff Responsibilities
  • May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established fo