Professional Services Organization (PSO) Coordinator

Company Overview:

For the past 10+ years, eTelligent Group has consistently delivered excellent services that are demonstrated through our exceptional past performances. As a HUBZone, WOSB, and small business, we have distinguished our company as effective problem solvers with innovative, scalable solutions.

We integrate CMMI Level 3 processes, tools, and techniques with innovative, cost-efficient, and secure solutions to address complex challenges. We also hold ISO 9001:2015, ISO/IEC 27001:2013, and ISO/IEC 20000-1:2018 certifications.

Roles & Responsibilities:

• PSO Coordinator will report directly to the Executive Vice President of Professional Services Organization (PSO) and assist in planning and coordination.
• Collaborate with Professional Services leaders to provide reports focused on assisting in creating Executive Briefings and Presentations.
• Work with Delivery Program/Project Managers to capture Program status.
• Coordinate PSO activities with Business Development and Corporate Operations.
• Support all administrative functions within the PSO.
• Preparing reports for client satisfaction, making recommendations for areas that can be improved and presenting the information to the stakeholders.
• Collaborate with Professional Services leaders to discover needs and requirements for PSO engagements.

Education and requirements:

• Bachelor’s degree required, preferably in Business Administration, Computer Science or any other related field.
• Must possess excellent communication skills (written and verbal).
• Must have good planning, organization and coordination experience.
• Must have good facilitation skills.
• Excellent time management and must be savvy with Microsoft Tools (Word, PowerPoint, Excel, SharePoint, Project, Teams, etc.).
• Must be able to multi-task and be flexible to work outside the 9 to 5 schedule.
• Demonstrated ability to meet deadlines and work independently.
• US Citizenship/Green Card holder (GC atleast 3+ Years).

Location: Leesburg, VA (Hybrid)

Commitment to Diversity -
eTelligent Group provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.