Lead Product Management & Develop

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.

Overall Purpose: Responsible for driving the development, execution, and lifecycle management of residential gateway devices and related firmware/services supporting Internet Air and other 5G/fixed wireless and broadband offerings. Ensures alignment with customer needs and business objectives by defining strategy, roadmaps, and requirements; engaging open-source communities (e.g., prpl); and coordinating cross-functional delivery across Labs, RAN, CPE, IT, and Operations. Manages the business case and P&L impacts to deliver high-quality, secure, and stable connectivity solutions that maximize customer value at scale.

Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:

• Product Lifecycle Management:

• Own the end-to-end lifecycle for residential gateways and their firmware stacks (e.g., prplOS), from concept through launch, scale, and end-of-life.
• Drive release readiness, staged OTA rollouts, and rollback strategies to ensure performance, stability, and upgrade success at scale.
• Define success metrics (e.g., crash-free rate, MTBF, upgrade success rate, attach success) and track post-launch performance and customer satisfaction.
• Manage budgets and capital requests, coordinate estimates and funding through the capital process.
• Coordinate with design, process, manufacturing, test, quality, sales support, and marketing as products move into production and distribution.

• Define and Document Requirements:

• Translate customer problems, business goals, and technical constraints into PRDs, epics, user stories, and acceptance criteria for gateways that support 5G/FWA and broadband.
• Specify requirements for telemetry, device management, and security
• Prioritize backlogs and tradeoffs in alignment with capacity, cost, and schedule, leveraging Agile SDLC best practices.
• Use GenAI within the SDLC to accelerate PRD drafting, test-case generation, log clustering/triage, and release notes, with appropriate data/privacy guardrails.
• Prepare and present business cases that quantify outcomes (revenue, margin, cost-to-serve, RMA reduction).

• Conduct Market Research and Analysis:

• Monitor industry trends and competitive landscape in residential gateways, open-source firmware, and Wi‑Fi (6/6E/7) to inform strategy and differentiation.
• Analyze silicon/OEM roadmaps (e.g., Qualcomm, MediaTek) and RAN/5G standards evolution (NSA/SA) to align device capabilities and timelines.
• Size addressable opportunities, model volumes/revenues, and assess cost structures and risks to guide portfolio decisions.

• Develop and Maintain Product Roadmaps:

• Build and maintain multi-quarter roadmaps spanning firmware, hardware variants, device management
• Define clear milestones, go/no-go criteria, and KPIs; publish service guides, product documentation, and results analyses.
• Drive initiatives to grow revenue and margin through feature differentiation (e.g., Wi‑Fi 8 capabilities), cost optimization, and customer experience improvements.
• Plan upstreaming and consumption strategies with the prpl/open-source community for sustainable velocity and security posture.

• Collaborate with Stakeholders and UX Design:

• Partner closely with Technology Development (IT, Labs, RAN, CPE), Technology Operations, Care/Field Ops, and Supply Chain to ensure timely, high-quality delivery.
• Act as liaison with external OEM/silicon partners and the prpl open-source community to align goals, SLAs, and deliverables.
• Work with Contracting, Legal, Product Marketing, and Pricing to shape offers, negotiate cost/feature tradeoffs, and support launch plans.
• Communicate progress, risks, and mitigation plans to senior leadership with clear, data-backed updates; lead cross-functional forums to resolve issues quickly.
• Ensure a high-quality user experience across setup, activation, and in-life management, incorporating usability feedback into the roadmap.

Job Contribution: An experienced professional and domain expert in device product management who creatively resolves complex issues using broad and deep knowledge of 5G/FWA, CPE firmware, and open-source ecosystems. Leads significant, cross-functional programs with strategic autonomy; influences executive decisions with clear analyses; mentors less experienced