Associate Director/Director, Patient Service Analytics

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role  

Axsome Therapeutics is seeking an Associate Director/Director, Patient Service Analytics to be responsible for the oversight of analytics supporting Axsome’s Patient Service Programs, including analytics that enable and measure the effectiveness of patient service and other related market access tactics.  This role is accountable for generating high-quality analytic insights that inform strategic decision-making, optimize patient access, and improve provider and patient experience across the Axsome portfolio. 

This role reports to the Executive Director Trade, Distribution, and Patient Services and serves as a thought partner within Patient Services and Market Access, by translating complex data into clear, actionable insights that drive business outcomes and program performance. 

This role is based at Axsome’s HQ in New York City with an on-site requirement of at least three days per week. We are unable to consider candidates who are looking for fully remote roles.  

Job Responsibilities and Duties include, but are not limited to, the following: 

• Lead the oversight of patient service analytics initiatives in alignment with organizational priorities and patient access objectives. 

• Close collaboration with Market Access Data Science to ensure a complete Market Access data infrastructure and support of industry leading data visualization. 

• Proactively inform leadership of analytic insights related to patient services and access outcomes to inform strategic, operational, and field-facing decision-making. 

• Ensure timely, accurate, and compliant collection, analysis, and dissemination of patient services and field access data. 

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