Manager, Digital Product

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Summary:

CVS Health is embarking on a bold digital agenda to transform health care and empower millions of

customers on their path to better health. We are creating innovative, enterprise digital solutions that

will make health care more accessible, integrated, and reliable for more people. We are looking for

passionate, driven people who want to join a high energy and growing team to make a difference in the

lives of customers and want to be on the ground floor of digital innovation.

The Senior Manager, Technical Product Owner for Commercial Network & Provider is responsible for

product implementation. They are responsible for contributing to the product vision and strategy, the

roadmap, feature delivery, and overall success of the product to enable a best-in-class E2E experience.

They manage a backlog of user stories and enablers to enhance the product and extend its architectural

and discovery runway. They are responsible for overall product health, inclusive of technical health, and

risk communication. They provide leadership and guidance on how to sequence and prioritize delivery

to optimize value.

This is an individual contributor role who will lead product teams to achieve key outcomes by

collaborating with engineers, QA, and other members of the delivery team and is responsible for

creating a positive team culture through growing, coaching, and establishing high performing teams.

The ideal candidate will foster collaboration across diverse teams, proactively manage risks, and

champion Product and Agile best practices to streamline execution. They will play a critical role in

strengthening technology execution, enhancing stakeholder engagement, and continuously refining

product strategies to drive measurable business impact. A self-driven innovator, they will empower

teams, promote accountability, and lead with vision to ensure product success in a fast-paced, evolving

landscape.

Key Responsibilities:

• Product Strategy & Vision – Collaborate with Product Managers to define strategy, conduct

market research, and maintain an aligned roadmap.

• Stakeholder Management – Engage with executives and teams, balancing priorities and

negotiating solutions.

• Cross-Functional Collaboration – Partner with designers, developers, and business leaders to

drive successful product delivery.

• Customer Advocacy & Growth – Champion user needs, foster engagement, and refine products

based on data-driven insights.

• Backlog & Execution Management – Prioritize development efforts, write clear user stories, and

track performance metrics.

• Compliance & Risk Mitigation – Ensure security standards, regulatory adherence, and proactive

risk management.

• Facilitation of Large-Scale Product Initiatives – Lead cross-functional collaboration for complex

efforts, ensuring alignment across teams, managing dependencies, and driving efficient

execution at scale.• Vendor & Partnership Management – Collaborate with third-party vendors, ensuring seamless

integration and value-driven partnerships.

• Business & Financial Impact Assessment – Evaluate product performance in terms of revenue,

cost, and operational efficiency, tying decisions to business outcomes.

• Change Management & Training – Lead adoption strategies and provide user support for new

features and solutions.

• Product Delivery Coaching – Mentor peers in execution best practices and optimize workflows

for scalability and impact.

Required Qualifications:

• 3+ years of experience as a technical product owner or other engineering disciplines with focus

around building technical products and services.

• 3+ years of experience in leading and/or collaborating with technical product teams using Agile

framework.

• 3+ years of technical experience with software development, solution architecture, and ability

to adapt to current and emerging technologies.

• 3+ years of experience with product delivery, backlog management, authoring user stories.

• 3+ years of experience working in the healthcare payor industry.

Preferred Qualifications:

• Ability to drive cross functional teams to alignment in the midst of ambiguity.

• Ex