Associate Director, eCommerce Strategy

The Role
In this role, you will play a pivotal part in advancing Moderna’s B2B eCommerce capabilities. Reporting to the Senior Director of eCommerce, you will lead the execution of initiatives that align with the long-term strategic vision for our digital platform. You will drive innovation and operational excellence to meet the unique demands of the pharmaceutical industry while supporting Moderna’s growing product portfolio. Your ability to collaborate across functions, leverage data insights, and integrate advanced digital solutions will help elevate Moderna’s digital commerce presence.

Here’s What You’ll Do

• Strategic Execution and Innovation:

• Contribute to the development and execution of Moderna's B2B eCommerce strategy, aligned with the vision set by the Senior Director of eCommerce.

• Drive the annual eCommerce development plan to support Moderna’s five-year strategic vision and digital transformation goals.

• Identify and implement cutting-edge digital solutions to address the specific needs of healthcare professionals and organizations.

• Cross-Functional Leadership:

• Collaborate with IT/Digital, sales, and customer service teams to ensure an exceptional and seamless eCommerce experience.

• Act as a strategic advisor across functional teams, promoting alignment on key initiatives and delivering cohesive results.

• Customer and Market Insights:

• Leverage data analytics to monitor customer behavior and market trends, shaping eCommerce initiatives that drive engagement and growth.

• Build and nurture relationships with industry partners, suppliers, and distributors to enhance Moderna’s eCommerce impact.

• Compliance and Governance:

• Ensure all eCommerce operations comply with relevant pharmaceutical industry regulations and quality standards.

• Performance Metrics and Reporting:

• Track, analyze, and report on key performance indicators (KPIs) to measure the success of eCommerce initiatives.

• Provide actionable insights to the Senior Director to inform future strategic decisions.

• Budget and Resource Optimization:

• Collaborate on budget management, ensuring resources are effectively allocated to maximize ROI and achieve strategic goals.

• Continuous Improvement:

• Lead initiatives to enhance platform functionality and scalability, ensuring Moderna’s eCommerce platform remains competitive and innovative.

• Foster a culture of innovation by integrating best practices and promoting continuous improvement

Here’s What You’ll Need (Minimum Qualifications)

• A minimum of 8 years in the pharmaceutical industry, with at least 5 years in a leadership capacity focusing on digital marketing and eCommerce.

• Proven track record of developing and executing successful B2B eCommerce strategies.

• In-depth understanding of pharmaceutical industry regulations and compliance requirements.

• The ability to collaborate effectively with cross-functional teams and build strong industry relationships.

Here’s What You’ll Bring to the Table (Preferred Qualifications)

• Experience in B2B e-Commerce, specifically within the vaccines industry.

• Demonstrated expertise in leveraging data and analytics to drive digital decision-making.

• Strong cross-functional collaboration skills, with the ability to influence and align diverse teams.

• A mindset that is Bold, Relentless, Curious, and Collaborative, with a drive to contribute to Moderna’s high-growth, transformational culture.

• This role is expected to be in office 70% of the time with flexibility to work from home up to 30%.

Moderna is pleased to provide you and your family with a comprehensive and innovative suite of benefits, including:

• Highly competitive and inclusive medical, dental and vision coverage options
• Flexible Spending Accounts for medical expenses and dependent care expenses
• Lifestyle Spending Account funds to help you engage in personal enrichment and self-care activities
• Family care benefits, including subsidized back-up care options and on-demand tutoring
• Free premium access to fitness, nutrition, and mindfulness classes 
• Exclusive preferred pricing on Peloton fitness equipment
• Adoption and family-planning benefits
• Dedicated care coordination support for our LGBTQ+ community
• Generous paid time off, including:
  •    Vacation, sick time and holidays
  •    Volunteer time to participate with