Sr. Manager, Learning

About ISACA

ISACA® (www.isaca.org) champions the global workforce advancing trust in technology. For more than 55 years, ISACA has empowered its community of 185,000+ members with the knowledge, credentials, training and network they need to thrive in fields like information security, governance, assurance, risk management, data privacy and emerging tech. With a presence in more than 190 countries and with nearly 230 chapters worldwide, ISACA offers resources tailored to every stage of members’ careers—helping them to thrive in a rapidly changing digital landscape, drive trusted innovation and ensure a more secure digital world. Through the ISACA Foundation, ISACA also expands IT and education career pathways, fostering opportunities to grow the next generation of technology professionals.

Overview

The Sr. Manager, Learning is responsible for managing and owning the product lifecycle for multiple online and digital products, including the design and development of performance-based training. This position leads the development team in designing, developing, testing, and deploying products in the learning platform and instructor (in person and virtual) led training programs. The Sr. Manager, Learning ensures ISACA’s learning products are designed, developed, and delivered on time and in budget.  

Responsibilities

• Create and update all new and current learning products, including performance-based training (labs) from product ideation through product launch.
• Manage and develop learning products for delivery across multiple platforms, effectively utilizing course-authoring software, features on the learning experience platform and emerging educational technologies.
• Lead the design team to ensure all materials utilize adult learning theories for both instructor-led and self-paced deliverables. 
• Analyze and select the most appropriate strategies, methodologies, and technologies to maximize the learning experience and impact.
• Partner with Product Management to analyze learner feedback, gather competitive analysis, and understand learner needs in support of product ideation and product improvement efforts.
• Research and support new opportunities for online and hybrid learning.
• Establish and conduct regularly scheduled reviews of existing learning products and ensure appropriate product maintenance, improvements and enhancements are implemented.
• Manage vendor and partner relationships for learning and development solutions. Identify and vet new development vendors and subject matter experts.
• Lead cross functional team to optimize learner experience on ISACA learning platforms and in-person learning and to continually evolve learning design and development processes.
• Work with ISACA’s Project Management Office (PMO) team to ensure key dates and deliverables are met.
• Review all online/digital materials for accuracy, grammar, and branding.
• Hires, trains, develops, and evaluates direct reports ensuring staff maintain and have opportunity to develop knowledge and skills necessary to drive ISACA’s success as well as their own.

Qualifications

Required Field of Study:

• Bachelor's Degree in Training & Development or related field from an accredited university or equivalent combination of education and relevant professional experience.

Minimum Years of Experience Required:

• Minimum of 9 years of relevant experience in a similar role or capacity, with a demonstrated record of success.

Description of Minimum Experience Required:

• Instructional Design for instructor led, virtual instructor led and online (self-paced) courses
• Education and development of education materials
• Learning Management Systems (LMS), Learning Experience Platforms.
• Demonstrated leadership skills in terms of upward and lateral stakeholder management, with a proactive, problem-solving, and solution-focused approach that continues to develop positive relationships across boundaries to align solutions.
• Highly proficient in Captivate & Articulate Storyline (or equivalent)

Preferred Field of Study:

• Master’s degree in related discipline: Learning and Development, Instructional Design, Organizational Psychology, Adult Education, etc from an accredited university.

Preferred Years of Experience:

• 11+ years of relevant experience in a similar role or capacity, with a demonstrated record of success.

Description of Preferred Experience:

• Web service integration, User Interface (UI) and User Experience (UX) best practices and responsive design.
• International
• Worked in or developed products for IT Security, C