Lead Program Manager, Emergency Planning

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Superpowered. Meaningful work. Human impact. A story we're proud to tell. This is what matters to us at National Grid.  In a world of complexity and unanswered questions, there is one thing we're certain about: the power of our people. Join us in our goal to deliver 100% fossil-free heat to our customers by 2050!

National Grid is hiring a Lead Program Manager, Emergency Planning for Massachusetts. This is a Hybrid Role - Must live within a commutable distance to one of our locations

Job Purpose

The chosen candidate will be part of the New England Emergency Planning Organization and work in collaboration across multiple business areas including US Physical Security and Electric & Gas Customer Meter Services to drive operational readiness. The selected candidate will be responsible for implementing actionable intelligence and operational framework to ensure CMS and other employee risks are appropriately addressed, mitigated, recorded, and managed within the New England Region of the US Business.  This role will engage internal and external stakeholders and leverage resources to identify and mitigate operational and personal safety risks across New England for regular identified field operations.  The chosen candidate will ensure risks are documented on the appropriate risk registers and work through risk assessment and best practices to ensure identified measures are put in place.
 

Key Accountabilities

• Develop and implement data analytics and performance reporting to ensure that internal business needs are met.
• Collaborate across several departments to deliver personal safety and field work safety technology best practices.
• Support safe working strategies and utilize relationships to effectuate same.
• Develop the efficient design, development, implementation, and management of Personal Safety Programs within role to ensure the safety of identified National Grid people and corporate assets.
• Manage relationships with key business partners to deliver secure and fluid solutions to safeguard the organization’s people and assets, while ensuring compliance with regulatory and corporate standards.
• Provide advice and guidance for management of physical and personal safety.
• Develop strategic relationships with key internal and external stakeholders to enhance National Grid reputation and personal safety posture.
• Support the Emergency Planning program that bolsters internal and external stakeholder management.
• Support Emergency Planning activities during actual events at emergency operations centers or local on-scene locations.

Supervisory/Interpersonal- Experience Required

• Proven experience working in a law enforcement agency or security firm, with specific experience regarding personal safety measure
• Experience with threat mitigation in support of field operations.
• Experience in designing, developing, implementing, and managing mobility programs.
• Possess strong analytical, organizational, financial, management and administrative experience within the safety and emergency planning industry or safety-related public service.
• Proven track record of mobile personal safety programs and projects. 
• Experience with remote and mobile operations in challenging and dynamic environments.
• Experience with de-escalation training and threat mitigation.
• Proven people management skills with a good understanding of stakeholder requirements.
• Ability to network internally and externally to influence senior stakeholders to develop successful, long-lasting, supportive relationships/partnerships with others.
• Coordinate with various departments to ensure that business units have adequate  preparedness. 
• Proven track record in successfully delivering business requirements to time and budget constraints.
   

Qualifications

• Bachelor’s degree in relevant discipline or equivalent field experience required.
• 15 years law enforcement or related security experience strongly preferred.
• Strong knowledge of Threat Mitigation, Intelligence Collection and Personal Safety Controls.
• Proven experience in development of detailed written threat assessments and ability to brief/present to all levels of the business.
• Ability to quickly adapt to changing circumstances. 
• Experience with Microsoft Office 365, geospatial mapping, video production applications, and remote deployment of work products preferred.
• Excellent written, verbal and interpersonal skills.
• Ability to anticipate obstacles and think ahead about next steps.
• Ability to work outside of normal business hours as needed and in response to emergencies.
• Valid US driver’s lice