Regional Retail Operations Director, Walmart

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

We're seeking a dynamic and results-oriented Walmart Retail Operations Director for our Great Lakes Region. This role is crucial for leading, developing, and motivating a field sales team to flawlessly execute our sales strategy, achieve KPIs, and drive revenue. A core focus will be managing key customer relationships with Walmart Operations Teams, leveraging strategic planning, executional excellence, and advanced data utilization to deliver incremental volume and profit through our Direct Store Delivery (DSD) operations.

Our Mondelēz Walmart team is high-performing, collaborative, and insights-driven, fostering a supportive environment that values diversity and community engagement.

Key Responsibilities & Expectations:

• Customer Relationship Management (Walmart Focus):
  • Cultivate "best-in-industry" execution with Walmart across all store formats (Supercenters, D1, Neighborhood Market).
  • Engage and influence Walmart Store Operations Leadership (Bentonville and Great Lakes Region).
  • Build strong customer relationships across the organizational hierarchy.
• Team Leadership & Development:
  • Manage, develop, and motivate a diverse, geographically dispersed team of non-direct reporting field sales/managers.
  • Partner with sales capability to deliver comprehensive training to Great Lakes Region retail field teams.
• Strategic Planning & Execution:
  • Support the Director of Retail Operations Walmart in developing strategic planning tools for field operations.
  • Utilize NIQ and Scintilla data to generate insights, optimize selling/delivery KPIs (e.g., First Time Pick, In-stocks), and manage service expectations.
• Cross-Functional Collaboration & Communication:
  • Engage routinely with MDLZ DSD Retail Leadership.
  • Develop and distribute best-in-class communications, priorities, and selling materials to the MDLZ DSD Retail organization.
• Category & Market Expertise:
  • Coach teams on category and insights knowledge to influence customers and grow categories.
  • Ensure in-store excellence through established routines and tracking.

More about this role

What extra ingredients you will bring:

• Extensive knowledge of market and routes-to-market.
• Strong organizational, analytical, communication, and interacting skills.
• Experience with syndicated data tools.
• Strong retail environment and customer understanding.
• Ability to translate data into simplified selling material and craft effective presentations.

Education / Certifications:

• Bachelor's degree required

Job specific requirements:

• Minimum 3 years calling on Walmart operators (store or market-level) OR 2 years calling on a regional customer at HQ level; deep understanding of Walmart store operations is essential.
• Strong leadership and people management experience, preferably in FMCG/CPG sales (field sales, key account management, brand management).
• DSD/distributor operations experience, understanding key business drivers; DSD/CPG background highly preferred.
• Working knowledge across HQ, customer teams, and stores for influencing front-line execution.

Travel requirements: This role is based in Bentonville, AR and requires up to 50% travel throughout the Great Lakes Region.

Salary and Benefits:

The base salary range for this position is $140,300 to $192,940; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.

In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.

Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy

Business Unit Summary

The United States is the largest market in the Mondelēz Internatio