RFP & Sales Enablement Manager

Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
Arcadia is looking for an RFP & Sales Enablement Manager to support our Sales Operations and Proposal Management team. This team leads the effort to improve the effectiveness of our Growth and Account Management teams and accelerates the company's revenue growth. You'll be responsible for sourcing new Request for Proposals (RFPs) and bid opportunities from prospective customers and supporting Arcadia’s RFP response process. This will include interacting with cross-functional teams and subject matter experts for content generation, managing and updating Arcadia’s content repository, and developing leadership reports on RFP-specific metrics. You'll also be responsible for working in close alignment with Product and Marketing to ensure Arcadia is best positioned to win competitive bids in the marketplace.
As part of this role, the successful candidate will also work closely with both the SVP of Growth and the VP of Growth Operations & Strategy to identify ways to drive effectiveness and efficiency within our sales team. You will work to identify enablement topics and coordinate and collaborate with other teams to help build and manage our enablement programs.
From answering RFP questions and juggling deadline-driven projects, to working with our internal subject matter experts to empower our sales team, our ideal candidate is someone who can balance many projects simultaneously while taking the lead in collaborative work to bring projects to life.
What Success Looks LikeIn 3 months- Learn about our product suite to understand our value proposition and market differentiators- Build relationships with cross-functional subject matter experts- Learn the available tools to help create RFPs and enablement materials, including Loopio, Salesforce, and the Arcadia LMS.- Manage the project management and content creation of RFPs in collaboration with the lead RFP manager.- Learn the sales process and deal lifecycle to uncover areas for optimization and enablement.- Pass the first round of the product certification program (product and company overviews).
In 6 months- Independently manage the front-to-end RFP and RFI process.- Become an administrator of Arcadia’s Loopio instance.- Collaborate with Marketing team and other SMEs to update existing library of content and develop new content.- Execution of a Growth-team dedicated build out of the LMS system.- Creation and maintenance of a Growth Enablement calendar/program, to include a sales certification program.- Pass the second round of the product certification program (product deep dives).
In 12 months- Become a key member of the Growth Operations team through RFP and RFI creation and completion, content creation, and supporting ad hoc sales questions and questionnaires.- Fully operationalize the Sales Enablement Certification program.

What You'll Be Doing

• RFP MANAGEMENT
• You must be able to:
• Manage the front-to-end Request for Proposal process, to include opportunity qualification, proposal planning and scoping, RFP creation, and all requests for clarification and post-submission follow up.
• Develop and edit proposals, bids, quotes, and other documents describing Arcadia’s products, solutions, and services in response to information requests from prospective clients.
• Collaborate effectively with members of our sales, marketing, finance, Legal, and product offering teams to ensure content is complete, accurate, and timely.
• Assist sellers in identifying information needed to develop winning proposals and competitive price quotations (may require occasional discussion directly with the prospect).
• Work closely with sellers and sales engineers to develop competitive price quotations to win new business.
• Conduct regular market research to source new RFP opportunities and surface these opportunities to the sales team.
• Maintain ownership of and work to optimize Arcadia’s online RFP response software and content database (Loopio).
• Present compelling responses by effectively translating industry trends, current and emerging customer challenges, and changes in the market into market strategies, Arcadia differentiators, and product offerings.
• Manage multiple projects while maintaining high levels of quality, accuracy, and consistency in our messaging and pricing methodology.


• SALES ENABLEMENT
• You must be able to:
• Improve and maintain a holistic enablement program for the Arcadia Growth organization.
• Work at all levels within the Growth organization