Customer Service and Demand Planning Coordinator – Maternity leave

Company Description

Syngenta is leading science-based agtech company; dedicated to bringing plant potential to life. Each of our 28,000 employees in more than 90 countries work together to solve one of humanity’s most pressing challenges: growing more food with fewer resources. A diverse workforce and an inclusive workplace environment are enablers of our ambition to be the most collaborative and trusted team in agriculture.

Our employees reflect the diversity of our customers, the markets where we operate and the communities which we serve. No matter what your position, you will have a vital role in safely feeding the world and taking care of our planet. Join us and help shape the future of agriculture.

Job Description

Are you experienced in customer service and demand planning coordination? And would you like to be part of an international organization and work in a busy and challenging environment?

Customer Service and Demand Planning Coordination

We are looking for a maternity leave cover for a 75% position. You will join our Customer Service and Supply Chain department in Copenhagen and be a part of a smaller team, reporting to the CP BA Head/Head of Customer Service and Supply Chain Nordic.

We deal with customer contact, customer orders, and Supply Chain processes for the four Nordic countries. Our work is versatile and depends on the different periods of the year. Some months are characterized by planning activities, and others by making delivery plans and processing orders using our SAP systems.

Exceptional customer service, process handling, and improvement

You will take up a coordinating role managing customer service and Supply Chain operations. You will play an important part in making sure that our processes run smoothly and in providing excellent customer service. You will be in touch with internal stakeholders when coordinating customer orders for both Crop Protection, Professional Solution, and Seeds. Also, you will be in contact with our customers regarding product phasing and making sure that orders are handled, shipped, and invoiced accurately and on time.

Develop your skills in an international company

You will be part of a team where the focus is on sparring, cooperation, and coaching. We are offering an exciting and versatile job in which you are able to develop yourself.

Qualifications

An experienced coordinator who takes initiative

We are looking for someone with an in-depth understanding of Supply Chain systems and operations. Ideally, you have a background from a commercial company, are fluent in English, speak/write Danish and/or Swedish, and can use the other Nordic languages on an operational level. Further, we are looking for a person who

• Is customer oriented and can provide excellent customer service
• Has good cooperation and communication skills
• Can take initiative and work independently
• Can meet deadlines and work in a busy environment

Additional Information

Would you like to work with us?

Want to learn more about Syngenta Nordics? Check out our website!

In case of any questions please feel free to reach out to HR.Nordics@syngenta.com

Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status