Claims Assistant - Plano, TX

WE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you! 

Our associates have a lot in common.  They have great interpersonal skills, enjoy working independently, are self-motivated, and have a relentless drive. Did we mention that while they are working hard, they also like to have fun?

We offer flexible hours, competitive pay, and great benefits for both full and part-time associates.

If this sounds like a good fit for you, come join our team!

As an Anderson Merchandisers Associate, you may be eligible for these benefits*.

•    Flexible work schedules

•    401(k) retirement plan

•    Health Insurance – including Dental and Vision 

•    Telehealth

•    Health Savings Account

•    Accident Insurance

•    Critical Illness Insurance

•    Life Insurance

•    Long Term Care

•    Short Term Disability

•    Long Term Disability

•    Associate Assistance Fund

•    Anderson Cares Natural Disaster Fund

•    Associate Savings Plan

•    Anderson Cares Fund

•    Paid Time Off

•    Discounts - Cell Phone, Vehicle, Pet Insurance

•    Training & Career Development

*All benefits subject to eligibility per company policy.

Reporting to Risk Management Manger, this position manages the claim intake process for employee workers’ compensation claims and motor vehicle accident claims. This position requires the application of working knowledge of workers’ compensation law administrative rules, medical and legal terminology, general human resources knowledge, and Company essential job functions. May enjoy working with people, be detail-oriented, and able to adapt to a constantly changing, fast-paced environment.

What would you do in this role?

Duties / Responsibilities including but not limited to the following:

• Data entry on all new claims
• Track multiple claims simultaneously with accuracy
• Request wage statement and wage statement calculations
• Input letters
• Maintenance of current diary
• Filing and serving appropriate documents
• Completion of investigation and copy service request forms
• Input initial basic notes relating to claims
• Return-to-Work program
• Communication with TPA, Defense Counsel, Nurse Case Managers
• Other duties as assigned

Qualifications:

• Education: High School Diploma or GED
• Strong personal computer and computer software skills. Strong Microsoft Excel Skills preferred
• Solid planning and organizational skills
• Ability to prioritize calls appropriately
• Ability to effectively communicate, be a functional resource to others, and work well with others
• Must be detail-oriented and maintain high levels of accuracy for high volumes of data

Competencies

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

• Analytical: Skillful gathers and analyzes data/ information
• Problem-solving: Identifies and resolves problems in a proactive and timely manner
• Confidentiality: Maintains security, control, and confidentiality of sensitive data/ information
• Interpersonal Skills: Interacts professionally and remains open to ideas and recommendations.
• Diversity: Understands the diversity of our Company, department, and team… treats others and other options with respect and dignity
• Oral Communications: Speaks clearly and persuasively in a position or negative situation.
• Written Communication: Presents data effectively, edits work for spelling/ grammar and professionalism, and can effectively read and interpret written information.
• Quality Control: Demonstrates accuracy and thoroughness.
• Planning/ Organization: Priorities and plans work activities of self and others and uses time efficiently.

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