Description

Assistant vice presidents are developing leaders in the firm. They provide strategic insight within their teams but also operate tactically, staying close to the day-to-day work and operations. They may be people managers or individual contributors but also act as influencers, leaders and coaches to those around them. Assistant vice presidents develop their own opinions and are vocal participants in business unit decisions. They are comfortable expressing themselves and speaking up to senior leaders and know when and how to do so in a way that best serves the business. They communicate up, down and sideways, considering all stakeholders in decisions and messaging. Additionally, they also advocate on behalf of the advisor and bring those issues forward for awareness and review.

The assistant vice president in client compensation is responsible for building, leading and driving a high motivated staff to deliver best in class commissions billing and processing experience. This person will be working with other managers to the department to ensure on complex strategies to continuously streamline processes. In addition to that, this person will be continuously coaching and training leaders in the department to lead with excellence every single day. Key competencies of this role include leading leaders, managing upwards to create firm level awareness of needs and opportunities, and executing and delivering on strategies to enhance quality advisor experience. Other responsibilities include interacting with multiple layers of management and key stakeholders within the organization on strategic thoughts, vision and execution around the delivery of Advisor compensation, expenses, billing, and bonus.

Responsibilities Include

• Evolving our support delivered to a fast-growing advisor base across a diverse set of solutions and business models for commissions billing and commissions processing.
• Championing new ideas and initiatives, creating an environment that supports innovation and excellence.
• Overseeing and driving towards meeting KPIs, key metrics and being committed to using them to help drive continuous improvement, refinement and champion Lean Management System (LMS)
• Building business and or development plans, action steps, and timetables for projects; preparing realistic estimates of budget, staff, and other resources.
• Reviewing advisor and business partner feedback and trends while identifying, resolving and implementing changes needed to improve the overall advisor experience.
• Liaising with our business leaders, colleagues and advisors to deliver support that not only satisfies but builds loyalty.
• Building collaborative relationships, fostering a sense of teamwork, facilitating the effective interaction and contribution of others to achieve goals.
• Ability to manage and lead effectively in an ever changing environment through business acumen and organizational agility especially leading process changes as part of Compensation Transformation
• Skilled change management driver who has critical consensus building skills and an ability to drive complex initiatives and change across multiple functions within the organization by partnering with and leveraging others’ expertise and roles
• Build sound business relationships across the enterprise to enable a strong understanding and close alignment with business needs, direction, and risk appetite
• Demonstrate sustained high performance and high career potential
• Must be comfortable leading and presenting in front of large groups of advisors and staff.
• Demonstrated experience with excelling in an “influence model”, where results are often achieved with and through others.
• Has critical consensus building skills and an ability to drive initiatives and change by partnering with and leveraging others’ expertise and roles

Soft Skills Required

• Excellent verbal and written communication skills
• Personable and reliable self-starter who requires minimal management oversight for day-to-day work responsibilities
• Strong attention to detail with a pro-active approach to solving and preventing problems
• Ability to work under pressure/deadlines and manage multiple priorities
• Ability to interface effectively with all levels of management
• A positive can do attitude; wiling to ‘get in the weeds’ with employees
• Ability to inspire, motivate, and challenge your team to tackle the opportunities for improvement.
• Innovative and have an “outside of the box” thinking with a pro-active approach to solving and preventing problems
• Fosters diversity of thoughts, seeking input from different background and experiences
• Ability to work under pressure/deadlines and manage multiple priorities
• Strong time manag