Enterprise Systems Support Lead

CSA is a leading provider of IT services and support, specializing in serving government clients, including the Navy. We are dedicated to delivering high-quality, reliable IT solutions to meet the unique needs of our clients.
We are seeking an experienced Enterprise Support Services Lead to join our team. In this role, you will be responsible for managing a team of Windows Systems Administrators, acting as the primary point of contact for our government clients, and ensuring the timely and successful completion of IT projects.

Responsibilities

• Manage and lead a team of Windows Systems Administrators, providing guidance, support, and supervision.
• Serve as the primary point of contact for government clients, including the Navy, maintaining strong client relationships and addressing their IT service needs.
• Collaborate with clients to understand their IT requirements, propose solutions, and ensure projects align with their goals.
• Plan and oversee the execution of IT projects, including resource allocation, project timelines, and deliverables.
• Monitor project progress and make necessary adjustments to ensure projects are completed on time and within budget.
• Evaluate and optimize IT systems and processes to enhance efficiency, security, and reliability.
• Stay up-to-date with the latest IT trends, tools, and technologies to make recommendations for improvements.
• Prepare regular reports and updates for senior management and clients.

Qualifications

• Active Secret Clearance
• High School Diploma
• Experience 8 years of relevant experience 
• Experience in Information Assurance, Cybersecurity, Electronic Documentation. Experience in one or more of the following; DEERS Application/Function, Personnel, Education, and Training system knowledge may be required at the task order level.
• Proven experience in IT leadership and management, including leading a team of administrators.
• Knowledge of Windows Systems Administration and IT infrastructure.
• Excellent communication and interpersonal skills to work effectively with clients and team members.
• Project management experience and the ability to manage multiple projects concurrently.
• Familiarity with government contract requirements and regulations is a plus.
• IT certifications (e.g., Microsoft, CompTIA, ITIL) are advantageous.
• Certification: IA Training and Certification and Computing Environment (CE) certification may be required at the task order level.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Applicants may need to meet eligibility requirements for access to classified information; an active United States Department of Defense security clearance or the ability to obtain one may be required for this role.
As a federal contractor, CSA will abide by the client’s infectious disease protocols.
WE BELIEVE great companies know who they are and what they stand for. CSA’s common purpose and core values were purposefully developed to create a culture focused on unlocking the full potential of our people—so they are inspired to solve our clients’ toughest challenges. It’s no secret, we owe the past 18 years of our success to our outstanding and ambitious team members. To support our hard working team, we offer an environment focused on learning and growth, an awesome benefits package, and opportunities to build a long and successful career. We are constantly on the hunt for talented, forward-thinking problem solvers with an energetic attitude and a strong work ethic to join our elite team of CSAers.     
Be a part of CSA… do great things!
CSA is a Federal Contractor and an Equal Opportunity/Affirmative Action Employer.
If you are an individual with a disability and would like to request a reasonable workplace accommodation for any part of our employment process, please send an email to hr@csaassociates.com. Please indicate the specifics of the assistance needed. Assistance is reserved for individuals who are requesting a reasonable workplace accommodation. It is not intended for other purposes or inquiries. We’re an equal opportunity employer that empowers our people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status or other protected characteristic.