Campus Dining- RETAIL DIRECTOR DINING SERVICES - Tennessee Technical University - Cookeville, TN

 

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you. 

Job Summary

Chartwells Higher Education is seeking a self-motivated individual for the role of Director of Dining Services (Retail Brands) at Tennessee Tech University in Cookeville, TN! In this role, you will advise the day-to-day operations of our RETAIL offerings and financial success of our (national and Chartwells brands) foodservice locations on the campus. This includes adhering to contract guidelines, the Health Department’s regulations, company standards, and expectations of food quality, freshness, and presentation. With Chartwells rapid growth trajectory, there's immense potential for you to advance professionally and make an immediate impact on our food service operations.  

 

Cookeville, Tennessee, is a charming city located in the Upper Cumberland region of the state.  Cookeville is centrally located in Tennessee, making it a hub for regional activities and accessible from major cities like Nashville, Knoxville, and Chattanooga.  The surrounding area boasts beautiful natural landscapes, including numerous lakes, waterfalls, and state parks. Outdoor enthusiasts can enjoy activities like hiking, fishing, boating, and camping. Cookeville hosts various events and festivals throughout the year, showcasing local music, arts, and cuisine. The city's performing arts center and local theaters offer entertainment options.  Cookeville retains a small-town feel while offering amenities typically found in larger cities. Residents often enjoy a strong sense of community and neighborly spirit.

 

Key Responsibilities 

• Supervise the hiring, training, and development of staff to uphold excellence in service and food quality. 
• Maintain client and customer happiness by ensuring food quality and customer service standards are met consistently. 
• Prepare and complete all vital daily, weekly, and financial reports, including those related to food and labor costs. 
• Ensure compliance with all quality and food safety standards to guarantee the health and safety of our customers. 
• Foster strong client relationships to align our programs with their objectives, driving happiness and retention. 
• Perform other duties as assigned to support the efficient functioning of dining service operations. 

 

Preferred Qualifications 

• Associate degree preferred. 
• Five or more years of operational food service management experience. 
• Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation. 
• Strong leadership abilities with validated experience in supervising and developing staff. 
• Excellent organizational skills and ability to prioritize optimally. 
• Outstanding customer service skills with a dedication to maintaining high standards of quality. 
• Proficiency in preparing and analyzing financial reports. 
• Flexibility to work evenings, weekends, and holidays as needed. 
• Must be experienced with computers. 
• ServSafe® Certified. 

 

Embark on a dynamic career journey with us, where innovation and creativity thrive, and your contributions make a tangible impact on campus life! Join our team and be part of shaping exceptional dining experiences at TTU!

Apply to Chartwells Higher Education today!

Chartwells Higher Education is a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, sk