Enablement Manager, Sr.
InforAbout the role
General information
Country United States State Texas City Dallas Job ID 46601 Department Education Experience Level ASSOCIATE Employment Status FULL_TIME Workplace Type HybridDescription & Requirements
The Regional Partner Enablement Manager (RPEM), Americas, leads the regional execution of partner enablement across the Americas—primarily North America with coverage for LATAM— to equip Infor’s partner ecosystem to sell, deliver, and support Infor solutions.
The RPEM activates enablement in-region by connecting partners to what’s available and driving usage of training, certifications/credentials, learning paths and programs, and benefits (vouchers, ILT credits). The role coordinates regional rollouts with Global Program Enablement Managers. They track progress, surface gaps, and route feedback and data back to global owners for refinement.
The role also supports Partner Managers and Channel Managers in-region across Enterprise (source/co-sell) and SMB (channel/resell) motions and may coordinate with select GSIs. This includes helping partners complete and execute enablement business plans.
A Day in the Life Typically Includes:
- Program delivery and awareness: drive adoption of current enablement. Maintain the regional calendar, portal pages and articles, and comms. Make sure partners know what’s available now.
- Regional stakeholder alignment: sync with Sales Leadership, Partner Managers, Channel Managers, Services, Product, and Education. Confirm roles, handoffs, and timelines.
- Strategic partner coverage: prioritize top partners and in-flight deals. Run touchpoints and action lists to move enablement forward.
- Partner business plans: guide enablement plans with partners. Align goals, milestones, and responsibilities. Track execution.
- Reporting and QBRs: maintain regional dashboards for readiness, credentials/authorizations, and release training. Prepare QBR inputs and callouts. Highlight risks and asks/questions.
- Partner support and escalations: triage enablement issues. Route to owners. Drive to resolution.
- Private ILT and workshops: coordinate requests, scheduling, and readiness for regional cohorts.
- Feedback loop: capture partner needs, content gaps, and release-readiness issues. Share structured input with Global Program Enablement for refinement.
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