Business Continuity Coordinator

ABOUT THE ORGANIZATION

SMBC MANUBANK was formed by a group of banking entrepreneurs in June 1962. Our scope is to serve the specialized needs of California middle-market businesses, manufacturers, wholesalers, distributors, importers, exporters, and service companies, including small businesses and professionals.

The anticipated salary range for this role is between $100,000.00 and $150,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Our mission is to be "the bank of choice" for middle market and professional service companies by establishing long term customer relationships and loyalty, providing superior products and services through a core of highly skilled and seasoned bankers.
To achieve our mission to be the 'bank of choice' for middle market and professional services companies, we are focused on our vision to be the premier California regional business bank that can provide the sophistication and expertise of a larger institution with the personal 'high touch' services of a smaller bank.

Specialties:

Commercial Loans and Lines of Credit, Asset-Based Financing, SBA Loans, and Specialized Financing, Real Estate Loans, Cash Management Services, International Services

SUMMARY

Under the leadership of the Director of Business Continuity (DBC), the Business Continuity Coordinator (BCC) engages, guides, coordinates, and maintains enterprise level BCM policies, programs, and procedures for SMBC MB. The BCC works closely with the DBC to adhere with defined strategic plans aligned with the evolution of the enterprise BCM Framework. The BCC synchronizes the business objectives and plans to solidly support departmental and firm-wide resiliency goals. This includes the creation and maintenance of standards and guidelines, business continuity plans, BIAs, risk and threat monitoring procedures, governance, and structured, measurable reporting processes. The BCC supports and implements the Crisis Management function in partnership with the DBC as a core competency in the enterprise to Drive Results, Manage Risk factored by Analysis and Decision.

ROLE AND RESPONSIBILITIES

• Drives the ongoing maintenance of the Business Continuity Management (BCM) / Business Resilience function for SMBC MANUBANK under the Information Security organization.
• Adheres with, and sustains enterprise level BCM framework, policies, and programs.
• Guides staff within the organization across lines of business to develop, maintain, and update business impact analysis reports, business recovery plans, logistics, contact management, emergency communications systems and processes.
• Formulates action plans to steadily mature BCM programs that address crisis management, emergency management, cyber incidents, pandemic response, life safety, and risk mitigation.
• Engages actively as subject matter expert, enterprise business owners to adopt Fusion throughout the BCP life cycle. Transcribe/apply details in Fusion through several interactive sessions with area SME or delegates.
• Implements training awareness series to guide staff to learn comprehensive BCM program.
• Monitors BCM Program Testing requirements to ensure test results are timely and transparently reported via governance and oversight channels in partnership with the DBC.
• Conducts industry and regulatory research related to business continuity management in global financial services to apply current best practices to enterprise BCM program framework.
• Participates in such other tasks, projects and/or initiatives that may be required or assigned.

QUALIFICATIONS & SKILLS

• Bachelors degree or equivalent
• 7+ years of relevant business continuity experience in the financial industry including, but not limited to: risk analysis, business impact analysis, business continuity planning, crisis management, and emergency/incident response management.
• Excellent communication skills, including presentation skills. Ability to articulate Business Continuity concepts and methodology to non-technical audience at all levels.
• Expert knowledge of program and project management. Ability to interactively engage and influence diverse groups and skillsets.
• Dynamic and agile problem-solving and analytical skills combined with strong business acumen and practiced technical knowledge.
• Ability to manage changing workloads through effective prioritization to deliver quality results within required timeframes.
• Team-oriented