Global IT Business Operations Specialist

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The Information Technology (IT) group at KLA is involved in every aspect of the global business. IT’s mission is to enable business growth and productivity by connecting people, process, and technology. It focuses not only on enhancing the technology that enables our business to thrive but also on how employees use and are empowered by technology. This integrated approach to customer service, creativity and technological excellence enables employee productivity, business analytics, and process excellence.

Job Description/Preferred Qualifications

We are seeking an IT Business Operations Coordinator to help us improve process standards and identify weaknesses or inefficiencies within the IT contracts management space. This person will be a key member of the KLA Global IT Financials team, responsible for IT contracts management, licenses, and other purchases. This role requires close communication with the CIO, CISO, CIO leadership team (service owners), procurement team, vendors, and functional business leaders.

 

Responsibilities:

• Lead and maintain IT Contracts renewal

• Handle new IT purchases (HW/SW/Others)

• Help drive procurement standard methodologies across global IT

• Develop and implement comprehensive IT category and sub-category strategies

• Handle IT cost savings, return on investment, critical metrics

• Provide monthly and quarterly management report based on analytics

• Follows standard purchasing business policies and processes, along with SOWs, while reviewing purchase orders for compliance

• Collect, analyze, and present data using strong and effective analytics abilities

• Translate business issues and operational issues into functional plans

• Lead Key Performance Indicators (critical metrics), and Statements of Work (SOWs)

Minimum Qualifications

• Bachelor's Degree in Business or related field with preferred concentration in Operations or Supply Chain Management

• Five (5) years of experience in a procurement environment, especially indirect, with a focus on Information Technology (IT) category management

• Proficient in Microsoft Office, mainly Excel and PowerPoint

• Excellent communication, collaboration and presentation skills

• This is a Hybrid Role based at our Midwest Headquarters in Ann Arbor, MI

 

Preferred Qualifications

• Analytical problem-solving and research skills

• Able to effectively drive and lead meetings

• Must be flexible, adaptable and comfortable responding to shifting priorities, while learning on the fly and working to improve new applications and processes

• Comfortable with coordinating tasks across multiple functions and global locations

• Ability to work independently with cross-functional and cross-organizational teams

• Ability to influence teams in a highly matrixed environment

• Creative problem solver, with a desire and ability to look for innovative ways to approach issues and situations

• Experience working with executive level staff members on operational and strategic reviews