Compliance & Administrative Coordinator, Office of Equal Opportunity and Accessibility

Compliance and Administrative Coordinator

(Administrative Program Support 1 – MR06)

Office of Equal Opportunity and Accessibility

University of Tennessee at Chattanooga

The UTC Office of Equal Opportunity & Accessibility (EOA) fulfills an important role overseeing compliance with civil rights and

affirmative action laws, regulations, and policies. EOA provides leadership, guidance, and training in these key areas to promote and

ensure equitable and inclusive environments for UTC community members. EOA coordinates the campus’ ADA, Title VI, and Title VII

efforts and conducts applicable Title IX investigations.

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The Compliance and Administrative Coordinator plays a key role on the EOA team, performing specialized tasks to ensure that

complaints and compliance issues are managed appropriately and efficiently. Serving as the initial triage point for complaints

received electronically or in-person, the coordinator will work closely with the compliance team and Executive Director and Assistant

Director to support the office's talent acquisition, training, and accommodation services, while providing frontline customer service,

and administrative program support, and office management assistance. 

Duties and Responsibilities:

Compliance Services 

This position serves as a first point of contact for to concerns or complaints brought to EOA, by performing the following functions:

•       Monitors office email and online submissions for new complaints

•       Creates and updates electronic case management records and manages the request and receipt of relevant documentation

•       Assists in the development of investigative plans in collaboration with compliance team

•       Coordinates and schedules in intake and investigative interviews and meetings, transcribing, recording, and providing interview support when needed

•       Assists with the preparation of various reports, documents, publications, and responses to data inquiries or requests

Training and Program Support

This position is responsible for coordinating and supporting EOA programs and initiatives, including the following:

•       Provides logistical and administrative assistance for EOA programs, trainings, and activities

•       Assists with compiling periodic and on-demand data reports for internal and external stakeholders

•       Coordinates the workflow of the Division of Access and Engagement’s Professional Development Fund application process

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