Tavneos Account Manager - Knoxville, TN (Rare Disease)

Career Category

Job Description

Territory covers: Knoxville, Tri-Cities and Chattanooga, TN

HOW MIGHT YOU DEFY IMAGINATION?

You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.

Tavneos Account Manager

Live

What you will do

Let’s do this. Let’s change the world. We are seeking an Account Manager (AM) to complete commercial activities for the assigned geography and establish relationships with customers to drive demand for Tavneos (avacopan) in approved patients. Tavneos is indicated as an adjunctive treatment of adult patients with severe active anti-neutrophil cytoplasmic autoantibody (ANCA)-associated vasculitis (granulomatosis with polyangiitis [GPA] and microscopic polyangiitis [MPA]) in combination with standard therapy including glucocorticoids.

This role is field based and will require gaining access to customers in a clinic OR hospital setting while also enhancing your ability to engage through digital channels.

The RD AM will be responsible for product performance at a territory level, expected to be a disease category expert, a product champion, provide account management support, and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.

• Proficiency in both live and virtual customer engagements

• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual goals established by commercial leadership

• Ability to engage all partners around patient ecosystem – caregivers, HCPs, case managers, nurses, infusion centers, etc. in multiple settings of care-Hospital, Clinic, etc.

• Able to effectively collaborate across all corporate functions-MSLs, TLLs, Field Access Team, supporting sales teams, etc.

• Channel patients to treatment: Crafting referral networks to both existing centers of excellence, as well as, setting up new treatment CoEs.

• Building long-term relationships across multiple stakeholders and senior decision-makers, both inside and outside of Amgen, and sustaining extensive and rich networks to advance business partnerships and deep customer relationships.

• Ability to build broader disease awareness beyond the expert (i.e., with patients, GPs)

• Identifies drivers/barriers and coordinates pull-through initiatives across field teams

• Provides actionable field intelligence and recommendations to Amgen home office

• Partners closely with Market Access Team Account Executives in shared accounts.

• Promote Tavneos within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines

• Develop strong customer relationships by better understanding the customer’s needs

• Serves as a resource/consultant to customers and staff regarding payer policies and processes (eligibility and benefit verification, prior-authorization and appeals/denials)

• Improve use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Amgen medications for appropriate patients

• Communicates territory activity in an accurate and timely manner as directed by management

• Provides feedback to sales and commercial leadership, marketing colleagues, and other internal departments about changing environment and other internal departments

• Successfully completes all training classes

• Completes administrative duties in an accurate and timely fashion

• Manages efforts within assigned promotional budget

• Attends medical congresses and society meetings as needed

• Ensures timely access for patients through patient services and savings programs

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The solutions oriented professional we seek is a driven contributor with these qualifications.

Basic Qualifications:

• Doctorate degree & 2 years of collective account management experience, sales, & commercial experience

OR

• Master’s degree & 6 years of collective account management exper