Manager-Governance & Change- Finance
American ExpressAbout the role
Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Join Team Amex and let's lead the way together.
Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.
The objective of the Finance Governance and Change team is to support Finance organization in risk monitoring, escalation and serve as the point of contact for project governance.
Finance is looking for a Manager - Governance and Change, focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
The Manager - Governance and Change will:
- Advise on execution plans for operational risk management within Finance, including Finance specific guidelines, project plans, etc.
- Track issues with KRI limits and risk appetite for Finance to ensure operational risks are managed within agreed thresholds, and leverage these metrics to help detect concerning rises in emerging problems and escalate and flag concerns accordingly
- Provide support to develop the operational risk framework to enable effective risk management and decision making in Finance
- Manage details of specific risk and controls governance forums for Finance, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums
- Provide support to develop Finance-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs
- Facilitate the understanding and use of the risk governance framework across Finance through regular communication
- Facilitate the day-to-day internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence)
- Aggregate reporting, approvals/exceptions and support "change-the-function" activities for Finance
- Administer implementation of key areas training initiatives that align with Operational Risk Management
- Facilitate processes to ensure and monitor the integration of regulatory changes & updates into the Operational Risk framework and training materials
- Support sharing insights, better practices, themes, etc. across the enterprise
Required Qualifications:
- Minimum of 5 years of experience in risk in designing and/or implementing risk governance or risk management in the first, second and/or third lines of defense
- Understanding of critical operational risk management lifecycle activities
- Strong project management, communication, and interpersonal skills
- Experience in process governance, establishing or overseeing robust decision-making processes that align with policies, regulatory frameworks, and/o
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s