Vice President, UX Product Design (Firmwide Marketing)

Company Profile
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management, and wealth management services. The Firm's employees serve clients worldwide, including corporations, governments, and individuals from more than 1,200 offices in 43 countries.
As a market leader, the talent and passion of our people is critical to our success. Everything we do is guided by our five core values: Do the right thing, put clients first, lead with exceptional ideas, commit to diversity and inclusion, and give back. Morgan Stanley can provide a superior foundation for building a professional career-a place for people to learn, to achieve, to grow.

Overview
Within Firmwide Marketing, the Distribution & Website team (our digital marketing organization) is responsible for developing and scaling seamless digital experiences across a range of distribution channels and platforms to deliver our Firm and its businesses to core audiences globally.
Our Product Design team within this digital organization is seeking a Vice President, UX Product Design to help lead the strategy, design, and delivery of user-centered digital experiences across external web platforms. This role sits within a fast-paced environment and is accountable for translating business objectives and user needs into intuitive, scalable, and accessible digital experiences.
The VP will operate as a senior individual contributor and people manager, partnering closely with Product, Technology, Marketing, Content, and Analytics teams to ensure high-quality design outcomes that support firm priorities.

Job Summary
The Vice President, UX Product Design is a senior design practitioner within our Firmwide Marketing organization with strong judgment, deep UX expertise, and growing people leadership responsibility. The role is accountable for experience design across a set of initiatives for maintaining design quality, consistency, and usability standards.
This position also contributes to the exploration and application of AI-enabled capabilities within web and digital experiences, ensuring solutions are user-centered, compliant, and aligned with firm standards. Responsibilities

Experience Strategy & Design Execution
> Accountable for UX design strategy and execution across a portfolio of web and digital initiatives, including for our global flagship web property, morganstanley.com
> Translate business goals, technical requirements, and user insights into clear experience direction, flows, and design solutions
> Guide the simplification of complex workflows into intuitive, usable, and visually refined experiences
> Ensure alignment to established brand guidelines, design patterns, systems, and firmwide experience standards
People Leadership & Development
> Manage and mentor designers, providing direction, coaching, and ongoing feedback
> Support performance management, skill development, and career progression in partnership with senior design leadership

AI-Enabled Web Experience Design
Partner with Product, Engineering, and Analytics teams to support the design of AI-enabled web experiences, including:
o Intelligent search and discovery
o Personalization and recommendation patterns
o AI-assisted content presentation or navigation support
> Ensure AI-driven experiences are clear, explainable, accessible, and appropriately governed, with strong attention to user trust and usability
> Contribute to the development of UX best practices for AI features, including interaction patterns, feedback states, and human-in-the-loop considerations
> Stay informed on emerging AI trends relevant to digital experience design and assess practical application within the firm's web ecosystem

Design Quality, Systems & Accessibility
> Ensure designs adhere to accessibility and inclusive design standards (ADA/WCAG)
> Promote consistent use of the component library and design system to enable scalable delivery
> Oversee creation of core UX deliverables including IA maps, wireframes, high fidelity designs, prototypes, and design specifications
Stakeholder Partnership & Communication
> Partner with Product Managers, Engineers, and Content teams to align on scope, priorities, and delivery
> Present design concepts and experience rationale to stakeholders with clarity and confidence
> Communicate design progress, risks, and dependencies effectively across cross-functional teams

Delivery & Operational Effectiveness
> Balance multiple initiatives and competing priorities while maintaining a high standard of design quality
> Contribute to continuous improvement of design processes, collaboration models, and delivery practices
> Support pl