DC DevOps Engineer

BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? 

The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions. 

Pure is blazing trails and setting records:

• For ten straight years, Gartner has named Pure a leader in the Magic Quadrant 
• Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
• Industry analysts and press applaud Pure’s leadership across these dimensions
• And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go
  
  

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

Pure Storage is seeking an IT professional with strong communications, problem-solving and technical skills to help with day to day hardware deployment and repair systems operations.  Our DevOps Engineers are responsible for deploying, troubleshooting, repairing and ensuring the server fleet is operating at its maximum capacity.  As a member of this dynamic team of DevOps Engineers, you will be responsible for monitoring your task queue to identify tickets that require additional assistance from your expertise.  

As part of a Data Center DevOps team, you will work in a local datacenter interfacing directly with the datacenter operations team to assist in providing post hardware repair support to ensure hardware gets validated and returned back to the production fleet. As an autonomous, go-getter, you will be required to take initiative and drive leadership representing the Infrastructure and Shared Services (ISS) team in the datacenter. 

SHOULD YOU ACCEPT THIS CHALLENGE...

• Day to day server administration (physical, virtual), storage administration, network config and applications support, health and performance monitoring. Ensuring quick turnaround times, as well as performance levels, availability, and security.
• Responsible for service delivery SLAs and validation at the storage, network, testing and application level. Ensuring proper infrastructure / testbed functionality with operations and internal R&D teams.
• Refine and automate commonly performed tasks to gain efficiencies and scalability using automation platforms such as Ansible, Puppet, etc.
• Document complex processes using common tools such as Visio, LucidChart (preferred), Sunbird DCTrack DCIM or similar (preferred), Microsoft Word and Microsoft Excel
• Experience using ticketing systems to track issues and document changes (Jira preferred)
• Share domain and technical expertise, providing technical mentorship and cross-training to peers
• Deploy infrastructure manually and also via configuration management / automation platforms
• Monitor and manage infrastructure utilization and performance
• Troubleshoot hardware, software, and network related issues, provide quick resolution to reported problems and perform root cause analysis to analyze reason for issues and prevent future occurrences
• Communicate and coordinate infrastructure maintenance schedule and downtime to users
• Help implement infrastructure solutions that meet or exceed our internal and external customers' SLAs and expectations
• Participate in the software development process as necessary, providing operational infrastructure designs and recommendations as required

WHAT YOU’LL NEED TO BRING TO THIS ROLE...

• Strong hands on working knowledge of Linux
• Scripting is desirable in Python or Ansible programing 
• Understanding of networking and storage infrastructure
• Managing your Jira ticket queue, troubleshooting hardware failure issues, applying appropriate repair steps and validating hardware to send back out to production fleet 
• Identify some basic c