PFS Financial Counselor | Full-Time

Description

The Financial Counselor is responsible for assisting patients and /or families to access financial resources. They give guidance to those patients who may qualify for assistance through state, county, and federal programs. They are also available to patients and families to answer questions regarding their insurance and to aid patients in meeting regulated timelines.

Requirements

• Preferred 2 years bookkeeping or accounting experience.
• Excellent communication skills to include oral comprehension, oral expression, written comprehension, and written expression.
• Outstanding public relations/customer service experience.
• High level of personal presentation.
• Ability to establish and maintain working relationships.
• Ability to use sound judgement and cope with potentially stressful situations.
• Maintain a high level of customer service, being aware of both internal and external customers and meeting their needs and expectations.
• Ability and willingness to exhibit behaviors consistent with standards for performance improvement and organizational values (e.g., efficiency & financial responsibility, safety, partnership & service, teamwork, compassion, integrity, and trust & respect).
• Ability and willingness to exhibit behaviors consistent with principles for service excellence.