Product Manager, Global Payments - Glofox

-<p><span>It's fun to work in a company where people truly BELIEVE in what they're doing!</span></p><p><br/>We're committed to bringing passion and customer focus to the business.</p><p></p><p><b><u>Job Description</u></b></p><p></p><p></p><p><b>INTRODUCTION:</b></p><p></p><p>ABC Fitness is the #1 global fitness management platform, serving over 40 million members in over 100 countries. Our SaaS platform provides the most complete club and member management solution in the fitness industry, from revenue cycle management and insights that optimize performance to highly personalized member experiences. Our mission is to help our customers turn their fitness visions into reality. Clients include Planet Fitness, Anytime Fitness, Crunch, EOS Gyms, and thousands of trainers, boutique studios, and health clubs around the world enabled through our platforms Ignite, Glofox, Trainerize, and Evo.</p><p></p><p></p><p><b>THE TEAM:</b></p><p></p><p>Our Global Commerce team manages $12 billion annually via a cloud-native platform tailored to the fitness industry. With ABC point-of-sale solutions, businesses enhance in-club experiences, expand online sales, and enable mobile payments. As one of ABC’s fastest-growing products, we’re scaling globally, entering new markets, and delivering seamless, intelligent payment solutions with unmatched technology and partner coverage.</p><p></p><p></p><p><b>WHAT YOU'LL DO:</b></p><p></p><p>As a Product Manager for ABC Fitness Global Payments, you will be responsible for understanding user needs, developing long-term product plans, and defining product features that address those needs. You will also be responsible for the growth and usage of our products to ensure we’re helping enterprise clients get the most value from using ABC’s Glofox platform.</p><p>At ABC, product development is an extremely collaborative effort between engineering, design, product marketing, data science and customer-facing teams. You’d be joining a team of experienced Product Managers who have a track record of successfully building large-scale business and SaaS products that are collectively impacting millions of businesses and members around the world.</p><ul><li>Partner with cross-functional teams to research, document, and deeply understand customer needs in Payments and Billing, designing and deploying new payments experiences. </li><li>Engage clients, understand market trends and the competitive landscape to translate insights into differentiating product capabilities and features. Define product requirements, provide clear prioritization, and support decisions related to development sequencing. You will also participate in roadmap planning, development reviews and Go-To-Market (GTM) execution.</li><li>Partner with engineering teams to understand the Gloxfox platform and ABC fitness commerce capabilities and technology to develop new products, features and functionality to support growth and industry-best user experiences including subscriptions, recurring payments, collections process, point of sale, User Interfaces and dashboards.</li><li>Collaborate with Sales and Customer Success teams to develop product documentation and materials for how we can extend our billing and payments solutions to our clients.</li><li>Use metrics and analytics to guide product optimization and measure success.</li><li>Leverage your technical expertise to gain an in-depth understanding of Payment Partners APIs and processing capabilities and contribute to critical discussions on integration and deployment.</li></ul><p></p><p></p><p><b>WHAT YOU'LL NEED:</b></p><ul><li><span>1-2 years of product management experience or equivalent </span></li><li>Demonstrated success and execution track record in building and sustaining scalable technology products.</li><li>Great interpersonal skills and strong verbal and written communication. You can collaborate and thrive in productive, healthy debate done with mutual respect and shared goals. You can make complex concepts accessible with clear communication.</li><li>Proven track record of successful stakeholder management including driving product roadmaps, client communications, handling escalations, and advocating for ongoing investment in your product.</li><li>Experience working on payments or billing products with developer interfaces (App deployment, APIs, SDKs); software or SaaS-related product experience a plus.</li><li>Experience successfully building and launching products and services</li><li>Experience in one or more of the following areas is preferred:<ul><li>Payments and/or eCommerce</li><li>Mobile device management</li><li>Subscription billing</li><li>Software product lifecycle management</li><li>Degree in Finance, Accounting, Economics, Computer Science, Product Management or Business Management</li></ul></li></ul><p></p><p></p><p><b>WHAT’S IN IT FOR YOU:</b></p><ul><li><span><span>Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset </span>