Senior Systems and Stewardship Specialist

Company Description

Augsburg University has maintained a strong academic reputation defined by excellence in the liberal arts and professional studies since 1869. A safe and welcoming campus in the heart of Minneapolis, Augsburg offers undergraduate and graduate degrees to nearly 3,200 diverse students.

Augsburg’s mission is to educate students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders. The Augsburg experience is supported by an engaged community that is committed to intentional diversity in its life and work. An Augsburg education is defined by excellence in the liberal arts and professional studies, guided by the faith and values of the Lutheran church, and shaped by its urban and global settings.

Augsburg invites individuals who share our mission and commitment to intentional diversity, equity, inclusion and belonging to join our community.  In particular, Augsburg invites BIPOC, LGBTQIA+, individuals with disabilities, women, veterans and those from underrepresented or marginalized backgrounds are encouraged to apply. 

Job Description

Summary of Position

The Senior Systems and Stewardship Specialist plays a vital role in advancing Augsburg University’s mission by ensuring meaningful engagement with donors and managing the integrity of Advancement data systems. This position is responsible for donor stewardship efforts—including the mailing list for personalized thank-you letters, scholarship and endowment reporting, donor recognition, and campus signage—and for managing the university’s Advancement database (Raiser’s Edge). The position ensures the accuracy, security, and strategic use of constituent data to support fundraising, alumni engagement, and comprehensive reporting.

Primary Responsibilities

Stewardship

• Coordinate with the division and the Office of the President to send personalized weekly letters of appreciation.
• Lead and manage all aspects of the annual reports for donors created funds, including individual endowment reports, scholarship reports, and other stewardship publications.
• Collects data and personal statements from Scholarship Recipients.
• Manage all benefactor recognition, including capital project recognition, signage on campus, distribution of gifts of appreciation, distribution of tokens of appreciation for benefactors, coordinating with gift officers and the division to track progress and inventory.
• Collaborate with department leadership to incorporate stewardship into comprehensive planning for the division.

Database Management and Integrity

• Maintain and optimize the accuracy, efficiency, and security of the Advancement database (Raiser’s Edge).
• Ensure data integrity through regular audits, cleanup, and validation processes.
• Develop and enforce data entry standards and procedures for Advancement staff.
• Produce routine daily, monthly, and special data reconciliation with other systems on campus.
• Manage database system modifications in response to departmental needs and day-to-day system integrity, including recommending strategies to ensure data integrity.
• Design and maintain a portfolio of regular periodic reports incorporating information from Raiser's Edge system. 

Data Reporting and Analysis

• Design and generate queries, reports, lists (mail, email, texting, etc.), supply data, and exports to support campus partners, fundraising, donor stewardship, alumni engagement, and campaign tracking. 
• Collaborate with gift officers and leadership to create custom lists and queries for strategy and decision-making.

User Support and Training

• Support colleagues and campus partners in accessing data in our database, and provide training where appropriate.
• Maintain written documentation and support to ensure data continuity and a reference so we know what data is tracked, where that data comes from and when it gets updated in our database. 

Alumni and Donor Records

• Support gift processor with identifying donors in the database and adding new donors.
• Oversee constituent records management, including merging duplicates, updating contact information, and managing constituent codes and relationships.

Project Management and Collaboration

• Manage accurate and timely data exchange to and from Raiser's Edge and other university information systems.
• Participate in cross-functional projects related to data migration, new system implementation, or data integrations (e.g., email platforms, financial systems, online giving portals).
• Collaborate with campus partners, such as IT and Finance, to ensure data consistency and integration across university systems.

Compliance and Confident