Business Intelligence Analyst

Our Company

Miso Robotics is transforming the restaurant industry, and making food workers’ lives better. Our signature product is an AI-powered kitchen robot named Flippy which automates the dangerous operation of a restaurant’s fry station and cooks all sorts of fried items. Flippy is powered by a sophisticated AI platform driven by our proprietary and patented technologies.

Miso is a well known first-mover in kitchen automation, AI, and robotics. The company has raised over $150 million from equity crowdfunding, which we believe makes it THE most successful crowdfunding story in history. It has successfully piloted its products with the most prominent global brands in food, and now it’s time for the company to scale. 

The company recently added a new CEO and other senior leaders.  Our CEO has a track record of successful exits, and we recently accepted a strategic investment and partnership from Ecolab (NYSE: ECL), a $70 billion public company which, as the global leader in sales of cleaning solutions to restaurants, truly knows how to operate at scale.  Our new leadership team is evolving the company’s culture from early stage to growth stage with new processes and disciplines, and is supported by a board that includes the former President and CTO of OpenTable.

With Ecolab’s support, we are building a world-class team, and are looking for more exceptional people to join us. 

The Role:

Miso Robotics is seeking a highly analytical and insightful Business Intelligence Analyst to play a pivotal role in our growth. The position is Contract-to-Hire with the hope that the right person will prove invaluable and convert to Full Time. In this position, you will be instrumental in gathering and interpreting the vast amounts of data generated by our robotic systems and market interactions, as well as both internal and third-party case studies related to our products. You’ll need to draw insights and learnings from that data, and craft it into easy-to-understand metrics and narratives. You will be a great storyteller who uses your data and experience to craft presentations and reporting that drive customer confidence in our products. In this role, you’ll turn complex into simple.Your work will directly contribute to creating valuable, data-driven insights that we can package for prospective and current customers, showcasing the impact of our solutions, and critically inform our product roadmap and strategic decisions.

What You’ll Do:

• Design, develop, and maintain robust BI dashboards, reports, and visualizations to track key performance indicators (KPIs) and provide actionable insights.
• Collect, clean, process, and validate data from diverse sources, including our robotic systems, customer interactions, and market research.
• Perform complex data analysis to identify trends, patterns, opportunities, and areas for improvement.
• Translate data-driven insights into compelling narratives and presentations/decks tailored for various audiences, including prospective customers, internal stakeholders, current customers, and leadership.
• Collaborate closely with product, engineering, sales, marketing, and C-suite teams to understand their data needs, deliver insights, and support data-informed decision-making.
• Develop methodologies for packaging data insights that clearly demonstrate the value and ROI of Miso’s solutions to potential clients.
• Contribute to the continuous improvement of our data collection strategies, analytics capabilities, and BI infrastructure.
• Stay current with industry trends, BI best practices, and emerging technologies.