Business Process - Specialist

Company:

Mercer

Description:

Mercer Health and Benefits is seeking candidates for the following position supporting the MM365+ business. This opportunity is a permanent position, open to work location. 

MM365+ Financial Operations Specialist

What can you expect?

• In this role, you will be an essential team member handling ongoing financial operations for the MM365+ business
• You will be part of a company committed to enhancing the health, wealth, and careers of the clients we serve and their employees — and will work for a company equally invested in the development of our own people
• You can rest assured a high value is placed on diversity and we work to foster understanding, inclusion, and innovation in the workplace
• You will be doing meaningful, challenging work, and can look forward to a career with many opportunities to learn, grow, and advance

We will count on you to:

• Act as the MMM365+ “go to” resource to consultants and teams
• Set up and renew MM365+ Engagement and Project codes and ensure that required contracts are loaded in MATS
• Ensure adherence to company policies and procedures
• Manage fee accounts’ SLFF set up and invoicing to clients
• Work with client teams and key resources in other areas to manage complex commission and invoicing arrangements
• Review Work-in-Progress (WIP) monthly to determine needed billing action or write-off
• Oversee vendor payables and recoverable expense processing via iProcurement and WebCAS
• Track Communications fees and overages to budget
• Monitor client profitability
• Assist with time compliance monitoring and following up with teams for incorrect billing to MM365+ codes
• Review transparency, compliance, and other required documents as needed
• Produce and interpret routine and ad hoc reporting using a variety of technical tools and resources
• Proactively suggest and implement changes to streamline processes and improve effectiveness of Operations and Finance teams
• Maintain effective communication and coordination with business leaders and the finance team to continue to develop timely and relevant reporting/analysis
• Provide guidance and training to junior staff
• Work with colleagues across Mercer, including exposure to Senior Business, Operations and Finance leaders.

What you need to have: 

• Intermediate to advanced proficiency in Excel - formulas, pivot tables, etc.
• Aptitude to learn new computer applications
• Ability to prioritize and manage multiple tasks
• Strong attention to detail to ensure accuracy
• Excellent interpersonal, oral, and written communication skills

What makes you stand out:

• Familiarity with WebCAS, ideally with SLFF invoicing
• Experience with iProcurement payables processing
• Advanced proficiency in Excel – formulas, pivot tables, etc.
• Background in accounting and/or forecasting
• Problem-solving mindset
• Bachelor’s degree in related field
• Experience working in the health and benefits insurance field

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting TANA@mmc.co

The applicable base salary range for this role is $64,800 to $129,600.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisio